Thread: Best Live Chat
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  Post #53 (permalink)   02-23-2016, 07:53 AM
HD Newbie
Join Date: Jan 2016
Posts: 11

Status: LiveChatAdam is offline
Originally Posted by cheapdedicated View Post
Because most companies offer basic support over live chat, Fewer are willing to go commercial. Many opt for open source
Hi again, I work at LiveChat as you might know and sometimes people ask why should they choose paid solution if there is some free one. The thing is that when you pay for something you have the guarantee that the service will be developed and supported. What is more - paid solutions have more features. our software has for example ticketing system, customisation options, a lot of integrations and 24/7/365 live support for all clients. I'm sure you can't find this in the open source solutions.

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Last edited by LiveChatAdam : 02-23-2016 at 08:01 AM.