Originally Posted by easyhostmedia
I was paying for the WHMCS live chat.
I'm sorry to hear that. It's worth noting that not all paid services are equal. It's a dynamic area, we compete with each other to provide the best solution possible and constantly develop our software. Some providers just can't keep up with the tempo. I agree that sometimes (but not in general) even free alternatives can do the work - it depends on the scale of your needs.