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  Post #49 (permalink)   03-07-2016, 12:38 PM
HD Newbie
Join Date: Mar 2016
Posts: 44

Status: rectified is offline
Outsourcing is not bad if done properly.

I have used outsourced support for my other company and never had issues, but before outsourcing I interviewed each and every tech who was going to work for my company and not only this i visited the company where i outsourced my support and personally trained the techs for around 1 week.

But then i really had peace of mind as outsourced support was much cheaper for me then in house support and no headache of techs asking for leave as now it was headache of the company where i outsourced my support.