Very good points, it doesn't work for all, hence manual approvals are in place. We cut to the chase, if they want to be our customer then there shouldn't be an issue. When I was internal with one of the GIANTS in the industry, the reps, all they did was manually enter in clients credit cards over the phone, " Literally " using the front page of the site and simply creating an account for them, even then if fraud activity was detected, they would go to the fraud department, where a photo id would be required. Keeping in mind, all of our phone calls are recorded and we have the option of going back to review, if / when the customers call in for their orders. Unfortunately no social media profiling. With all the hacks going around with stolen customer cc #'s always a safe bet to put into practice fraud prevention.
Last edited by nuwebhosting : 09-27-2016 at 05:37 AM.