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  Post #19 (permalink)   10-06-2016, 06:00 PM
SenseiSteve
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Join Date: Mar 2009
Location: Saint Louis
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I'm not a huge proponent of live chat, at least for support issues. Pre-sales is fine. So many support issues require an amount of research that's not conducive to keeping a client on hold (so to speak) waiting on a response.
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