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  Post #43 (permalink)   01-28-2017, 08:37 PM
HD Newbie
Join Date: Aug 2015
Location: San Diego, US
Posts: 22
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There's no specific way to deal with a charge back from a customer. PayPal allows a customer to complete a chargeback within 45-days! This is why our Refund Policy in our Terms of Service offers a 45-day money back guarantee. If a end-user completes a Unauthorized Transaction Form against PayPal and our business, we work with a Legal Advisor in order to obtain whether the claim is really unauthorized. We normally tend to refund all customers for all services besides Dedicated Servers as our prices are 50% below market value.

Thank you.
Boxne Network Solutions
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