Originally Posted by EnveraHost
As a web host it's interesting to find out what people prefer as their ticket support system. If you are a customer of web hosting please share your thoughts on preferred ticket support systems. Such as WHMCS, ZenDesk etc.
I've seen a lot more web hosts utilizing ticket systems outside of WHMCS, as customers do people prefer this?
If you are using WHMCS for billing then its always better to use WHMCS ticket system else you can check Kayako as its also good.