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  Post #20 (permalink)   05-03-2017, 05:21 PM
HD Addict
Join Date: Aug 2015
Location: Omaha, Nebraska
Posts: 156

Status: bigredseo is offline
Big item missing from WHMCS, and been on the request list since 2007 (and probably longer)

Ability for Sub-Accounts to be linked to multiple billing accounts.

Case in point;
I'm an SEO guy. I have to make edits on multiple users websites. Sometimes there's an issue and I need to contact the host.

Well if I already have an account at the host, I can't add my email address again for another SUB account on a CLIENT's billing account.

The only option left (and the one currently used) is that we must log in as the client into their hosting company's billing/support system.

Would be so much better if we can use our own login to enter tickets on behalf of clients rather than having to log in as a client etc.
Conor Treacy
Big Red SEO - Omaha, NE <- That's Me! ;)