Originally Posted by webling
I do not send spam from my sites.
I should ask them why they think the site was sending spam since I haven't used it to send any email at all in several months.
You are using Joomla and if like a lot if my clients you will not be updating it when new updates get released, so someone could have found a weakness and placed a file in your account that is using it to send out spam and you will never know until your account gets suspended or terminated for spamming.
If i get spam reports on any of my clients, then the first thing i do is go into that account and check any files/folder that is mentioned in spam report to see if anything stands out that should not be in the file structure. I will isolate any strange files/folders and if needed i will suspend the account and then contact the client.