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  Post #12 (permalink)   05-07-2017, 02:09 AM
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Quote:
Originally Posted by webling View Post
I do not send spam from my sites.

I should ask them why they think the site was sending spam since I haven't used it to send any email at all in several months.
You are using Joomla and if like a lot if my clients you will not be updating it when new updates get released, so someone could have found a weakness and placed a file in your account that is using it to send out spam and you will never know until your account gets suspended or terminated for spamming.

If i get spam reports on any of my clients, then the first thing i do is go into that account and check any files/folder that is mentioned in spam report to see if anything stands out that should not be in the file structure. I will isolate any strange files/folders and if needed i will suspend the account and then contact the client.
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