Here's the deal (something you aren't going to want to hear, but it's the truth)
Services like PSM are garbage. ANYONE offering server management < $100/server / month is just that , garbage. They're not really 'managing' anything. Anyone offering 'unlimited' time is garbage. They're not really doing anything for you at all.
A proper server manager will place limits on things, and respect their time, as well as their employees. Of course, like I said, you're not going to like that, but once you've dealt with these cheap outsourced companies for long enough, you'll never go back to sub $100/month services again
Tom Whiting, WHMCS Guru
Linux problems? WHMCS Problems? Give me a shout
Check out my WHMCS Addons
+1 - 866-546-8914 / skype - admin_139201 / twitter/facebook - @whmcsguru