Originally Posted by pixelhosts
First of all you shouldn't think of it as if you charge a fee do you make profit, after all a late payment fee is their to encourage the client to pay on time yet if that client has not paid for his service in the first place then will he actually pay a late fee aswell. In my opinion charging a late fee does not work, and as a client would put me off from going with that service when they are others out their that don't charge a late fee. Try thinking about what you can do to keep that client with you for longer and keep them as a loyal customer so they are more willing to pay for their services on time.
Thank you very much for explaining your opinions to me. I could very much understand why it would may be worth more while to focus on retention practices rather than "making" them pay on time and/or the late charges.