Originally Posted by whmcsguru
I'd second this. Make sure you know who you're dealing with, and hey, even if they appear to be offline, send 'em a ticket. There are those of us who just simply don't like forums any more.
Avoid the hell out of Modulesgarden though. These guys are the worst of the worst to work with. Just ask anyone who's ever had to have them solve something urgently. It takes weeks to get something done right
But you what i mean Tom as i bet you have seen them too on the WHMCS forum newbies with 1 post and offering modules for sale and then weeks later posts popping up with angry users that have purchased these modules and they dont work and the developer does not reply to them