View Full Version : Customer Service and Support Issues

Pages : [1] 2

  1. Ransomware Recovery (for discussion)
  2. Which help desk software do you use to provie support ?
  3. Anyone used WHMCS Project Management?
  4. Whmcs
  5. Client Portal
  6. Any affordable outsourced support
  7. Issues with outsourced services
  8. Do you consider live chat an asset?
  9. You have to laugh at some clients.
  10. HubRocket, a brand new live chat software
  11. Freshchat - new free live chat software
  12. WHMCS support are the pits
  13. Alternative to live support
  14. chating software
  15. 3rd Party Support Services
  16. What level of Technical support should we provide over LIVE CHAT?
  17. Detected processes that are running outdated binary executables
  18. Preferred Ticket Support System
  19. WHMCS discontinue Mobile Edition
  20. Best Live Chat
  21. Do you reward existing customers?
  22. Lightweight livechat software
  23. What are some things that absolutely need to be in your KB?
  24. Gmail’s spam filters
  25. Chat service online
  26. Breezi Support stinks
  27. Do you outsource support?
  28. IP Management Software
  29. How do you train your support techs?
  30. How to Provide End User Support
  31. Is anyone here using GTMetrix?
  32. Zopim Live Chat?
  33. using non local support
  34. Using a Forum as a support
  35. The mile long ticket run
  36. WordPress Brute Force Attack
  37. Most requested ?
  38. Provider has server problem and restores site from August 2012 w/o informing client
  39. Providers beware Email brute forece attack
  40. Customer request, dinky vps
  41. Best Live Chat Software
  42. Softaculous Version 4.1.8
  43. How do you feel about outsourcing?
  44. Gtalk integrated Chat
  45. Levels Of Support - What Do They Do?
  46. How much have you earned on hosting
  47. WordPress Security Recommendations?
  48. Most random live chats
  49. Known fraud man
  50. How much have you spent on hosting
  51. bad support? blame yourself
  52. How much resources are your clients using?
  53. The Nerve of some people
  54. Support Software
  55. FAQ as a Sales Tool
  56. Anyone Else Wish WHMCS Live Chat Was Cross Platform?
  57. Things you need to know prior to starting a web hosting company. Pro's and Con's
  58. Multiple staff answering the same ticket?
  59. How Not To Ignore your Existing Customers
  60. Making your customers happy is the key to success. Here's a few tips.
  61. What DNS checking service do you use?
  62. How do you handle your sensitive data?
  63. How to manage conflict... part 2
  64. Frequently Asked Questions
  65. Rss
  66. 1-800 number
  67. Billing Question
  68. Support System
  69. Has anyone experienced result5.google issue?
  70. No more tickets.
  71. Error: Host IP ADDRESS is not accessible
  72. Live chat
  73. Differences Between Online and 3D Clients
  74. How About livezilla ?
  75. LiveChat discussions
  76. New Helpdesk Software Vision Helpdesk
  77. Support Forum
  78. Moving unlimited clients to limited packages
  79. Gifts?
  80. How do you monitor email usage?
  81. VPS provisioning.
  82. Ongoing reviews
  83. underlying principles
  84. About Lifetime Values
  85. Are SQL injection exploit attempts on the rise
  86. Voicemail?
  87. Do you really need a knowledgebase?
  88. Knowledgebase Import for Client Exec
  89. WHMCS Ticket System or Kayako?
  90. Issues with Outsourcing
  91. Where do you get your customer service from?
  92. Hours worked
  93. Question about Livezilla
  94. Support options
  95. I keep asking myself
  96. Live Support - Scripts
  97. Outsourcing Customer Service?
  98. How Do You Manage Conflict?
  99. Live Chat or Ticket
  100. Toll-free via paypal?
  101. LiveZilla Down?
  102. Without Notice!
  103. Customers referring others to your hosting company
  104. Dealing with customers who don't know English well
  105. Bad Decision
  106. Sales guy - do you help him after he/she helps you?
  107. When a customer tries to exploit the host
  108. Smartphones Yes Or No?
  109. The importance of good and fast customer service
  110. A bad client
  111. how do you ensure your staff is working but not sleeping?
  112. Blog Scam
  113. Customer Engineers versus Techniicians
  114. Surveys
  115. What if the FBI seizes your servers?
  116. FrontPage on its way out?
  117. Conflicker worm?
  118. Toll Free Number
  119. How Long...
  120. Anyone use skype?
  121. Dedicated or semi-dedicated servers
  122. Do you publish any kind of newsletter?
  123. Ticket Method System
  124. How many of you have staff?
  125. Crm
  126. Creating FAQ or knowledge base
  127. Announcements for clients
  128. Cpanel auto updates/rollouts
  129. 3rd party app's
  130. Hypocritical Responses
  131. video tutorials on cpanel
  132. Tech support
  133. Referral Bonuses
  134. Fine line between good and poor...
  135. Dealing with Customers, at what point is it just not worth it?
  136. Non paying clients
  137. High Risk Clients
  138. forums
  139. Customer Misunderstandings
  140. Do you have a phone?
  141. affordable Live chat software?
  142. Odd Customers
  143. Customer Service Software
  144. Keeping a Customers Information
  145. All-in-one Phone Number (Grand Central)
  146. Specials for Your Best Customers.
  147. Specials
  148. How much rope for a bad client?
  149. Support Tickets
  150. HelpDesk software
  151. kayako vs PHP Live
  152. Do you offer forums?
  153. Harassment...
  154. At what point to stop investing effort in the customer?
  155. Is your customer satisfied with your service ?
  156. Live chat, do you still provide it?
  157. Things not to say to your customer
  158. Email piping ticket support
  159. How do you monitor servers?
  160. What do you suggest?
  161. Free feature rich HelpDesk
  162. Do you use Autoresponders for e-mail queries?
  163. Pesky Clients
  164. Outsourcing Support Do you agree with it?
  165. How Many Messengers?
  166. Uptime Guarantee - Good or Bad Idea?
  167. NOC Monkey
  168. clientexec.com down?
  169. Our Support desk crashed, as software license server crsahed
  170. What do you do when your server(s) goes down?
  171. Skype- Hardly ever used by customers?
  172. Email or Ticket?
  173. CMS specially designed for web hosters
  174. How do you guys pay out the money?
  175. What do you do when it comes to customer service?
  176. inverseflow anyone?
  177. Live Support
  178. Technical Suport Coverage
  179. Which Support systems For Hosting business?
  180. Ways to monitor clients?
  181. Moving servers.. read this.. horrible support
  182. Root Support is Awsome!!!!
  183. Favorite Control Panel
  184. Whats the best kind of support
  185. Physical address importance
  186. SpeedDesk.com, Anyone no anything about it?
  187. These GUYS Service SUCKS!!!
  188. Question about Non Techi Outsourced Support
  189. Experience with HostVoice.com?
  190. Live Chat Software
  191. Good Knowledge Base Software?
  192. ProvideSupport.com - We've used them all and this one rocks.
  193. Which contact support system would you prefer?
  194. Does it make a difference?
  195. Newsletters?
  196. Cpanel server guide
  197. Average Ticket Time?
  198. Full package? or custom?
  199. eSupport v3
  200. Hiring remote 24/7 support?
  201. Technical Support. Where is the value?
  202. Deltamatrix.info Support System????
  203. Customer's view on outsourced support
  204. Control Panels
  205. cPanel Q&A's for knowledgebase
  206. Should Hosts include Forum as their support!
  207. Can you buy knowledge base
  208. How smart do you have to be?
  209. Helpdesk Software
  210. Live support
  211. Phone Service with Broadband?
  212. Hiring and testing support personnel
  213. Outsourcing root work
  214. Outgoing mail problem
  215. Get a new domain for support?
  216. GOt a good site to give TraceRoute and good grapical path too :)
  217. Can you complain about Sponsored Hosting?
  218. Got something good to help you regarding server security :)
  219. What server monitoring tool are used : Nagios Vs NetStatus Monitor
  220. What do you tell customers your uptime is?
  221. PHPLive
  222. Outsourcing Support
  223. Instant Messengers For Support
  224. HelpDesk Software, and what you look for..
  225. Difficult clients.
  226. What is important for a customer looking to setup an email server?
  227. H2Desk Helpdesk
  228. Help Center Live
  229. Windows or Linux Hosting. Which Is Right For You?
  230. Changing hosts with Almost NO Downtime Tip
  231. Changing Web Hosts? Step-By-Step Guide
  232. The importance of Customer Service for a Web Host
  233. Toll Free numbers on mobile?
  234. Do any hosts provide general computer support?
  235. 1 thing to NEVER say in live chat
  236. Downtime response
  237. Need advise on this issue
  238. Great Flash Tools
  239. [LIST] Live Chat Programs
  240. Have you done anything stupid lately?
  241. Possible security issue in Helpcenter Live!
  242. Support Methods, Which ones do you use?
  243. Great Tutorial Tool!
  244. PerlDesk or EdgePanel for my support desk?
  245. Local Phone Numbers?
  246. skype
  247. Are there any Perldesk Resellers?
  248. what is the best ticket system?
  249. What level of support do you offer customers?
  250. How are your customer relations?