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Hosting Discussion > Operating a Web Hosting Business > Billing and Accounting > How do you know if your customer is who they say they are?
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  Post #16 (permalink)   08-26-2008, 02:13 PM
HD Guru
Join Date: Jan 2008
Posts: 536

Status: AbbieRose is offline
Yes, I have wondered about that too. Even online systems or ordering by mail is no protection. Your mailed letter has to be handled by someone at that end-what's to stop them from writing down the numbers? And online-your info is stored supposedly encrypted, but can it be read-does the web owner hold the encryption key?

I am a paranoid Annie at times.

  Post #17 (permalink)   08-31-2008, 02:13 AM
HD Newbie
Join Date: Jul 2008
Posts: 29

Status: nutty professor is offline
Phone verification is the conventional method adopted, still in use to date.

  Post #18 (permalink)   11-13-2008, 11:03 PM
HD Addict
Join Date: Sep 2008
Posts: 138

Status: SclekHosting is offline
Well when someone purchased from a stolen paypal account, the paypal account owner messaged me and asked why is there a payment to me. And I said they ordered hosting. And eventually I refunded the paypal order and report the fraudster to the ISP. Then according to the ISP the fraudster had their internet cut off after that.
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