Originally Posted by HostLeet
Been using WHMCS since our start in 2008, and I don't plan to stop using them anytime soon! - It's a great product for a great price (despite their past issues).
If your referring to the large hack a few months back as past issues, I cant pin that on WHMCS. That could have happened to any provider. It was a social engineering attack through a third party (hostgator) who gave out the root password for WHMCS's server. WHMCS wasn't involved in this other than being the victim. The same thing could have happened to anyone using Hostgator's system.
The real question is how did the hacker get a copy of the credit card used by WHMCS to create the Hostgator account.
On a side note, one good thing that came out of that whole ordeal, WHMCS has upgraded their services, teamed up with cPanel and hired more staff. They have made some excellent strides since this attack.