Originally Posted by Harv45
Most places will ban you for the whole ordeal if you treat their staffs like trash or won't stop spamming their support channels.
The legality of doing this isn't that black and white. Yes, in theory it works, but in practicality not so much, and yes, it can be very costly.
However, simply blocking someone from support (WHMCS does do this themselves, but doesn't provide the methodology they use to the public) is not going to cross any legal lines. You're paying for hosting, not support.
We've all dealt with that user that needs a timeout from support. Usually, they get better when they come back
. WHMCS should provide a method for doing this in their system