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  Post #16 (permalink)   02-17-2018, 08:16 PM
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Join Date: Apr 2015
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Quote:
Originally Posted by whmcsguru View Post
Now, be realistic. Most people won't hit that $40/month mark

I don't like the tiered pricing, either, but, like I said, most aren't going to hit that $40/month mark.

As far as addons, what, you'd have addon devs work for free? No thank you. Quality code takes time. You can't pay your rent in "free".
But still it an expense that some will has to pony up for if they wish to use it for their company's lifespan.

As for coding, often times you can find community sourced coded for others or at least a reduced subscription cost.

Of course for company specific coding yea either way your paying a full time developer $xxx/$x,xxx amount of cash depending on what the customization required.
 
 
 


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  Post #17 (permalink)   02-19-2018, 01:26 PM
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Really, you're looking for a Project Management tool from what I can see. I didn't see any mention of recurring billing and instead it appears to be one-off projects.

Streak is very handy if you're manging things via gMail. It's designed as a CRM where you can move a user through various stages. We used to use this system for client contact. It doesn't have billing integrated, but it does handle the prospecting and management thing very well.

ProWorkFlow is AWESOME for project management and you can integrate billing into it. Great for small teams.

Insightly.com is what we used to use a few years ago. They are FREE for 2 users. They have add-ons for billing integration and payments. We managed our company with 8 employees on this software before moving to ProWorkFlow.

accelo.com is what we use now. Having grown the company to 8 employees we have scaled everything back to just 2 people and this software keeps us on track. Pricing starts at $16/user depending on what you're needing. We use their ENTIRE package (ServOps - $79/user/month) which takes care of invoicing, retainers and everything about our company. The thing we like most is the integrated Time Tracking. You never know just how much money you're losing by not tracking emails and phone calls until you actually start tracking!

WHMCS I used to use in the web hosting business for several years and was always happy, but now that we are a project-based company, we needed something more for that level of business.
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  Post #18 (permalink)   03-25-2018, 11:17 AM
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As was said earlier, WHMCS is really good. I think you need to try it.
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  Post #19 (permalink)   11-14-2018, 01:31 PM
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Dont waste your time just go with WHMCS. I have been using this tool since 1 year and never faced any issue. WHMCS is my first and last choice.
It will manage your task very smartly and it is user friendly too.
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  Post #20 (permalink)   11-21-2018, 07:35 PM
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If you don't need billing, osTicket works fine for tracking customer messages with a team. Add any other free billing software like InvoiceNinja and you're good to go.

If you have the budget, go with WHMCS.
 
 
 


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  Post #21 (permalink)   01-08-2019, 11:07 AM
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WHMCS is great for the type of described business.
And don't waste time finding a "cheaper" solution, as at the end it won't be cheaper.

Good and stable software will help you to improve finance, so you don't have to worry about license costs.

But at the end of the day, you have to give money to make some money
 
 
 


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  Post #22 (permalink)   10-12-2019, 06:57 AM
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For $40 a month, I would make my current system work. A company like you describe can scale (to you and your partner's ability to keep up). On some of the outsourcing job boards, you could hire two people to do your work and you had twics as much work, would it be financially feasible?

If you can only work with your mate, then I am sure there are invoicing programs out there that do what you need. Asana is a good program but maybe not exactly what you need. Keep looking, you will find something.

Finally, it sounds like you may be a little burned-out, otherwise; these emails would be moving. That is why I suggested some outsourced help. Forgive me if my assumption is way off base.
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  Post #23 (permalink)   10-16-2019, 12:02 AM
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Quote:
Originally Posted by easyhostmedia View Post
Look at WHMCS (whmcs.com) it managed clients and billing, has its own built in ticket system and a method to communicate between admins/staff

You can try osticket thats a open source ticketing system.
 
 
 


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  Post #24 (permalink)   10-16-2019, 03:47 AM
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Quote:
Originally Posted by ahmad.ciit1 View Post
You can try osticket thats a open source ticketing system.
osticket is just a live chat ticket system and not a management system like WHMCS
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  Post #25 (permalink)   11-17-2019, 02:52 AM
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Hi you can try to whmcs is very easy to modified and use
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