A lot of smaller online businesses don't seem to have a phone line for customers to call. Maybe it's just me, but unless they're larger, they seem to stick to support through email or sometimes chat and forums.
I was reading an article on Google's blog
about them taking over Grand Central, though, which they described as:
If you have multiple phone numbers (e.g., home, work, cell), you get one phone number that you can set to ring all, some, or none of your phones, based on who's calling. This way, your phone number is tied to you, and not your location or job. The service also gives you one central voice mailbox. You can listen to your voicemails online or from any phone, forward them to anybody, add the caller to your address book, block a caller as spam, and a lot more. You can even listen in on voicemail messages from your phone while they are being recorded, or switch a call from your cell phone to your desk phone and back again. All in all, you'll have a lot more control over your phones.
I saw it mentioned on Blogger's updates
first with these details:
When you add GrandCentralís WebCall button to your blog, your readers can easily call your phone or leave voicemails without ever seeing your telephone number.
You can screen calls, either accepting them or sending them to voicemail, and you can even block unwanted callers altogether. Learn how to add a WebCall button to your blog, and try it out for yourself below:
It seems really interesting to me. Maybe I'm behind times, but I've never seen something quite like this. I've seen anonymous phone numbers, temporary numbers, or blocked numbers, but never an easy long term phone system for smaller businesses or personal users for safe use via the internet. What do you think about it?