Originally Posted by shockym
... but when it comes to business I would rather lose sleep helping a client that really needs it than have them go elsewhere.
VOIP is so inexpensive and it can go anywhere in the world that has internet access, it would be hard to justify not having. 1-800 numbers can get a bit pricey, but so many people have cell phones now days with free long distance, it's only going to be important to a few. Of course, you can always call them back and their cost is minimal.