Originally Posted by IkY0294
What I do is, right now I currently only have 3 people in my team they all speak English. I run Live Support off MSN and AIM sounds weird right? Its the two most popular messenger systems also We don't have a great income so we can't afford to purchase a license for a Live Support System.
There are many ways you can do or lets say " Run Customer Support " you just need to find the way its made or best works for you and your clients.
Hello Greg. Woulda been nice for you to holla me on msn last night
but yeah personally I dont think this sounds weird. We run MSN Support as well as Site Live Support (Powered by Crafty Syntax, LiveZilla is just too big and CS is nice and simple.
) but yeah Clients Like it so im going to stick with it.
- Many Thanks,