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  Post #46 (permalink)   05-04-2012, 03:04 PM
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Join Date: Apr 2012
Posts: 132

Status: SmileServe is offline
Kayako is the most complete/extensive. WHMCS however is also perfectly adequate and won't cost you anymore should you be using it already.
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  Post #47 (permalink)   05-17-2012, 05:43 AM
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Join Date: Nov 2011
Posts: 40

Status: keshavmhin23 is offline
Originally Posted by ladesign View Post
What's the best support system to use for a hosting business?
If you are having low budget then you can go with WHMCS / Hostbill integrated helpdesk system.

However if you are having some good budget as well as having high overload of high amount of support tickets then Kayako is recommended.

Hope this helps...
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  Post #48 (permalink)   05-27-2012, 06:12 AM
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Join Date: May 2012
Posts: 71

Status: livetecshosting is offline
We use Kayako for Live chat and WHMCS for ticket management.
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