Get Paid to Participate - up to $1 per post!     Twitter     Facebook
Hosting Discussion

forgot password?



  Post #136 (permalink)   02-03-2018, 11:44 PM
WHMCS Developer
wsac's Avatar
Join Date: Nov 2003
Location: N.J.
Posts: 754
Send a message via Skype™ to wsac

Status: wsac is offline
The old name was Stardevelop
WHMCS Services - sales (at)
WHMCS Addons / Modules

  Post #137 (permalink)   02-11-2018, 03:04 AM
HD Newbie
Join Date: Oct 2017
Posts: 20

Status: mehrdadali14 is offline
zendesk or zendesk chat
also very good system for support live chat
Best VPS Hosting and Dedicated Servers Provider
Cpanel Server Hosting

  Post #138 (permalink)   02-12-2018, 02:17 PM
HD Wizard
easyhostmedia's Avatar
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 5,675
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
Originally Posted by wsac View Post
The old name was Stardevelop
No Stardevelop (Stardevelop Pty Ltd ) is the company behind it. Chatstack was formerly Live Help which is the live chat WHMCS offer
Terry Robertson - CEO The Easyhost Media Group
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers

Last edited by easyhostmedia : 02-12-2018 at 02:21 PM.

  Post #139 (permalink)   02-13-2018, 12:16 PM
HD Addict
Join Date: Aug 2010
Posts: 173

Status: zomgmike is offline
I have experience with two livechat options.

Kayako (used daily 2006-2012)
If you use Kayako for tickets, use Kayako for livechat. It has a full feature set an integrates perfectly into your ticket system. The seamless integration is well worth it compared to any slight advantages other software may have. The multi-department tool lets you have sales or support online independently. My experience, while extended, is also from six years ago, so things may have changed.

Livechat Inc (use daily from 2012-current)
I like livechat inc, but they've failed to innovate much in the time I've used them. They're also a bit steep @ $40/seat/month. Something that keeps me loyal is the app, which is darn-near perfect for handling the tail end of a lingering livechat once you want to step away from your desk. The stats are detailed and useful. One huge negative is that they've failed to give a good way to copy and paste a chat out of the program - it comes out all scrambled. Another negative is that the reliability has dropped a little - I'd say it's sitting at about 99% whereas it used to be 100%. Their support is fast, though.

All said and done, of what I have used, I'd recommend Livechat Inc over Kayako...unless, of course, you're using Kayako for tickets. That said, if you ask me in a few years, the slow decay of my otherwise impeccable opinion of Livechat Inc may have caused my eyes to wander to another new, shiny app.
Sharktech - VPS, Colocation, and Dedicated servers
Mike Gazzerro
Los Angeles, Denver, Chicago, Amsterdam
Have your own ASN? Let us scrub your traffic. We have the best DDOS protection.

  Post #140 (permalink)   02-21-2018, 11:34 AM
HD Newbie
Join Date: Dec 2017
Posts: 17

Status: hostpixal is offline
You can use Zopim, Tawk or Livechatinc These 3 are very good

  Post #141 (permalink)   04-05-2018, 07:46 AM
HD Newbie
Join Date: Mar 2018
Posts: 23

Status: Wavy IT is offline
I used LiveZilla for a while a couple years ago. Now I'm using and I don't have anything negative to say. Free, clean, simple, and does the job perfectly.

  Post #142 (permalink)   06-15-2018, 04:20 AM
HD Newbie
Join Date: May 2018
Posts: 45

Status: Kaustubh P is offline
We use Tidio and it is good.

  Post #143 (permalink)   06-19-2018, 08:49 AM
HD Newbie
Join Date: May 2018
Posts: 43

Status: StackPaper is offline
I would say Slack. It is definitely useful, but very over-hyped. As a result, pricing is incredibly high for what you get the ability to have group calls, storing more than 5gb of files, etc.,
There's nothing I can dislike about Slack, because it does everything I need and expect it to do for me.

  Post #144 (permalink)   06-25-2018, 12:17 PM
HD Newbie
Join Date: May 2018
Posts: 21

Status: prolimehost is offline
close your eyes and trust livechatinc, its the best

  Post #145 (permalink)   06-25-2018, 12:54 PM
Account Disabled
Join Date: May 2018
Posts: 40

Status: KaenW is offline
You can use It has best features to handle Live Chats.

  Post #146 (permalink)   06-30-2018, 02:03 PM
HD Newbie
Join Date: Jun 2018
Posts: 8
Send a message via Skype™ to dineshsma

Status: dineshsma is offline
Agreed with "KaenW", provides hosted solution so it doesn't the loading speed of website and also there is no delay in messages while communicating with the visitor.
TRY OUT FREE!!! -- Expert in Server Management, Server Hardening & Server Optimization.
IM (skype): servermanagementadmins Email: sales[at]servermanagementadmins[dot]com

  Post #147 (permalink)   07-01-2018, 07:28 AM
HD Newbie
Join Date: Jun 2018
Posts: 30

Status: setrahost is offline
We're currently using tawk. It's easy & simple and as said before, a hosted solution.

  Post #148 (permalink)   09-01-2018, 05:34 AM
HD Newbie
Join Date: Jul 2014
Posts: 21

Status: RelateHost is offline
Try Crisp, It's working good for us
●● RelateHost - Premium Hosting Company ●
●● SSD Hosting | Dedicated Hosting | Domain Names | SSL Certificates
●● 99.9% Uptime Guarantee | 24/7/365 Support | 30 Day Money Back Guarantee
●● | RelateHost

  Post #149 (permalink)   10-16-2018, 11:43 PM
HD Guru
Join Date: Mar 2013
Location: A2 HQ
Posts: 830

Status: Alex - A2 Hosting is offline
Crisp is great overall.
I really like the user experience side of things on Intercom so one to checkout there.

We recently moved to Comm100 which is working nicely for us.
A2 Hosting - Our Speed, your success.
US Web Hosting - UK Web Hosting - UK VPS Hosting

  Post #150 (permalink)   10-19-2018, 01:21 AM
HD Newbie
Join Date: Jun 2018
Location: Mars
Posts: 34

Status: cloudcone is offline
We started with intercom and it was horrible. After few months, we moved to Crisp. Currently, it's working really well for us. They keep improving it with new features.
Previous Thread Next Thread

Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: