Originally Posted by bunnykins
Thank goodness I have not had that issue with any hosting company I have had.
Not many decent hosts would do this.
If we get a client downgrade, then they do this for a reason. Yes we will contact the client as ask why they have downgraded.
Usually they downgrade for 2 reasons
1) funds are limited, and they can no longer afford the higher plan
2) they dont need/use all the resources of the higher plan.
most times we can work with the client on point 1, so they keep the plan resources they have at a reduced rate either on a temp basis or perm basis