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Support Resort: A New Breed of Outsourced Support Service
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Have you ever considered outsourcing your support? Perhaps you have even tried an outsourced support company but have found their approach to be disorganized and unprofessional? Or perhaps their staff simply weren't up to the task?
Support Resort is a new breed of outsourced support service.
Like other Indian web hosting support companies, supportResort.com is able to provide its services at very low prices due to the lower cost of living and lower wages in India.
SupportResort.com is in fact one of the cheapest support services on the market with customer support prices starting at:
We have a full range of IT services including customer support, server maintenance, server administration, web development and programming and business process outsourcing.
What's different about Support Resort?
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A lot. For starters:
Proper use of technology
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Our customer control panel, "The Hub", provides you with a comprehensive suite of tools as well as the infrastructure you need to transfer your support operations to us successfully.
The Hub:
The right people
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A support company is only as good as its people.
We are extremely fussy about who we hire. To this point we have employed only the top 1% of applicants and insist all our staff have:
This ensures that your clients receive only the highest standard of support.
Why outsource?
----------------
Outsourcing your customer support services allows you to improve your bottom line by dramatically cutting your costs, as well as freeing up your resources so that you can spend more time improving and promoting your services.
By outsourcing your customer support to a specialist company you can not only spend your time more wisely, but also improve the speed of your customer support service.
Imagine your hosting company without:
Eliminate these costs by outsourcing to a company you can trust.
Find out more:
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For full details on how we can help your business grow, and information on our full range of plans, please visit our website at:
http://www.supportresort.com.
We look forward to helping you!
Support Resort: A New Breed of Outsourced Support Service
-------------------------------------------------------------------
Have you ever considered outsourcing your support? Perhaps you have even tried an outsourced support company but have found their approach to be disorganized and unprofessional? Or perhaps their staff simply weren't up to the task?
Support Resort is a new breed of outsourced support service.
Like other Indian web hosting support companies, supportResort.com is able to provide its services at very low prices due to the lower cost of living and lower wages in India.
SupportResort.com is in fact one of the cheapest support services on the market with customer support prices starting at:
- $0.25 per domain
- $1.20 per ticket
- $50 per server
- $1.67 per hour for your own dedicated staff
We have a full range of IT services including customer support, server maintenance, server administration, web development and programming and business process outsourcing.
What's different about Support Resort?
---------------------------------------
A lot. For starters:
- Our online, automated facilities are the most extensive around
- We are fussier about the people we hire
- We pride ourselves on quality, reliability and accountability
- And as you have seen, our prices are about the lowest around
Proper use of technology
--------------------------
Our customer control panel, "The Hub", provides you with a comprehensive suite of tools as well as the infrastructure you need to transfer your support operations to us successfully.
The Hub:
- Systematically gathers information about your service so that we can deliver the best service possible to your customers
- Monitors your servers round the clock and sends you an SMS message and/or email if a problem occurs (free with all monthly plans)
- Gives you access to critical account information such as ticket
balances and ticket history - Enables you to keep in touch with us - contact us immediately at any time of the day via chat, instant messenger or through our online form
- And much more.
- A more thorough, systematic service than our competitors
- 24-hour control of your account
- Appropriate technology to give you a more accessible, more reliable, more accountable service.
The right people
-----------------
A support company is only as good as its people.
We are extremely fussy about who we hire. To this point we have employed only the top 1% of applicants and insist all our staff have:
- Very strong English
- A talent for customer service
- Outstanding troubleshooting skills
- University-level IT qualifications
- Relevant technical qualifications (such as RHCE, CCNA etc)
- Significant prior web hosting industry experience.
This ensures that your clients receive only the highest standard of support.
Why outsource?
----------------
Outsourcing your customer support services allows you to improve your bottom line by dramatically cutting your costs, as well as freeing up your resources so that you can spend more time improving and promoting your services.
By outsourcing your customer support to a specialist company you can not only spend your time more wisely, but also improve the speed of your customer support service.
Imagine your hosting company without:
- In-house support staff wages
- Staff medical,insurance and superannuation
- Staff training
- Staff interviews
- Extra computers
- Office space and furniture
- Sick leave and holiday pay
Eliminate these costs by outsourcing to a company you can trust.
Find out more:
--------------
For full details on how we can help your business grow, and information on our full range of plans, please visit our website at:
http://www.supportresort.com.
We look forward to helping you!
