New handy feature added to HostBill Support Ticketing System! Now you can set ‘Ticket Timers’ to auto-execute ticket related tasks at scheduled time!
HostBill flexible and automated helpdesk system with multitude of features allows your support team to be organized, efficient and effective. Thanks to automation it enables you to provide exceptional customer service with minimum effort. Newly introduced Ticket Timers feature is a great addition to our support tools. It allows to schedule certain ticket actions such as ticket reply, adding a note to a ticket, changing ticket status or priority, adding tags, sending notifications, assigning ticket to a staff member and more at given, scheduled date and time.
Read more about the new feature in our blog at https://blog.hostbillapp.com/2020/03/30/new-feature-ticket-timers/
HostBill Support Ticketing System
HostBill Ticketing System UI integrates seamlessly into HostBill admin panel ensuring your staff members have all customer tickets at their fingertips across all HostBill sections. HostBill ticketing system can be used as a channel of communication with both registered and non-registered customers. Non-registered users can access their ticket details by special access link sent over via email Our Ticketing System has Ajax-Based interface, which means all actions and content are loaded asynchronously in the background for rapid UI responsiveness and is compliant with Networked Helpdesk guidelines – an initiative that allows you to connect multiple communication streams together to provide great customer experience.
Find out more about HostBill Support System features at https://hostbillapp.com/feature/support-ticketing-system-overview/
About HostBill:
HostBill is a powerful and flexible, all-in-one automation, billing, client management and support platform for online businesses. HostBill handles all aspects of running a successful online business, from client acquisition, through invoicing and payment collection, automated service provisioning and management, to customer service and support. Extensive range of advanced features, multitude of modules and apps and integration with various control panels, domain registrars, payment gateways, order pages, client panels and more, make it the most comprehensive solution on the market for Hosting, Cloud/IaaS/VPS Solutions Providers, Domain name and SSL Resellers around the globe to automate and manage their online businesses.
If you don't have your HostBill license yet, compare the licenses and check out the pricing at https://hostbillapp.com/pricing/
You can also sign up for our newsletter to be the first to know about special offers, promo codes, new product releases and more!
HostBill flexible and automated helpdesk system with multitude of features allows your support team to be organized, efficient and effective. Thanks to automation it enables you to provide exceptional customer service with minimum effort. Newly introduced Ticket Timers feature is a great addition to our support tools. It allows to schedule certain ticket actions such as ticket reply, adding a note to a ticket, changing ticket status or priority, adding tags, sending notifications, assigning ticket to a staff member and more at given, scheduled date and time.
Read more about the new feature in our blog at https://blog.hostbillapp.com/2020/03/30/new-feature-ticket-timers/
HostBill Support Ticketing System
HostBill Ticketing System UI integrates seamlessly into HostBill admin panel ensuring your staff members have all customer tickets at their fingertips across all HostBill sections. HostBill ticketing system can be used as a channel of communication with both registered and non-registered customers. Non-registered users can access their ticket details by special access link sent over via email Our Ticketing System has Ajax-Based interface, which means all actions and content are loaded asynchronously in the background for rapid UI responsiveness and is compliant with Networked Helpdesk guidelines – an initiative that allows you to connect multiple communication streams together to provide great customer experience.
Find out more about HostBill Support System features at https://hostbillapp.com/feature/support-ticketing-system-overview/
About HostBill:
HostBill is a powerful and flexible, all-in-one automation, billing, client management and support platform for online businesses. HostBill handles all aspects of running a successful online business, from client acquisition, through invoicing and payment collection, automated service provisioning and management, to customer service and support. Extensive range of advanced features, multitude of modules and apps and integration with various control panels, domain registrars, payment gateways, order pages, client panels and more, make it the most comprehensive solution on the market for Hosting, Cloud/IaaS/VPS Solutions Providers, Domain name and SSL Resellers around the globe to automate and manage their online businesses.
If you don't have your HostBill license yet, compare the licenses and check out the pricing at https://hostbillapp.com/pricing/
You can also sign up for our newsletter to be the first to know about special offers, promo codes, new product releases and more!
