Hi everyone,
I just love this forum.
Okay. I don't have that much clients (they keep to themselves, never complain so I don't mind) but I want to create a FAQ of knowledge database or something that will contain the most common questions with simple and easy to understand language. I am wondering, in your own experience, what is the questions that come back the most ? Does anyone want to create a database with answers and questions that we can share with each other? This gives the added benefit to ease your customer support, they wont have to answer simple questions since it will be in the knowledge database. Anyone interested can PM me and I look forward in seeing your answers about the most frequently asked questions you are asked about. :smash:
I just love this forum.
Okay. I don't have that much clients (they keep to themselves, never complain so I don't mind) but I want to create a FAQ of knowledge database or something that will contain the most common questions with simple and easy to understand language. I am wondering, in your own experience, what is the questions that come back the most ? Does anyone want to create a database with answers and questions that we can share with each other? This gives the added benefit to ease your customer support, they wont have to answer simple questions since it will be in the knowledge database. Anyone interested can PM me and I look forward in seeing your answers about the most frequently asked questions you are asked about. :smash: