My provider is great, prices and service. If my provider ever tries something on me or can't suite my needs then I'll go searching for another company. If your with someone and not getting what you want for what you pay for then switch host and forget about them.
For the most, I liked them. I've been with some just god awful and difficult to deal with. For the most part, even if you query presale... they are all nice to you and all. Until you signed up... like Forrest Gump would say, like a box of chocolate, never know what you gonna get.
I have used ovh for dedicated servers they provide quality servers and have served us well during the time we have been with them. clearly if someone doesnt like a server or host provider then they can simply move to another provider which maybe more reliable but its a risk we all gotta take when purchasing servers from new providers . its like a trial and error process.