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Hosting Discussion > Web Hosting Forums > VPS, Dedicated & Colocation Hosting > What made you select your Hosting Provider?
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  Post #16 (permalink)   12-03-2016, 07:38 PM
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For me, it's customer service and technical support.

I don't really care about the price, as well as the age of the provider - actually I sometimes prefer new provider, more features and motivation.
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  Post #17 (permalink)   12-18-2016, 11:48 PM
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These all factors have gained prominence while selecting the web hosting either cost, support, reputation and more. But technical support is one of the most important factors. It doesn't matter how good your web skills, or how reliable the hosting company, naturally some problem may arise when something will go wrong, or you want some answer of questions. When that time comes, you want to make sure you have an excellent customer service team waiting to answer your queries. If no such team exists, you would face lots of problems and that situation may lead you to select another host.

  Post #18 (permalink)   12-25-2016, 10:29 PM
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I choosed for good support and their infrastructure. The Prices also played a good role in this decision.

  Post #19 (permalink)   03-14-2017, 10:49 AM
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In my opinion, the most important thing is customer service and support. In second place come company/reputation, and then location/cost.

  Post #20 (permalink)   03-23-2017, 02:48 AM
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awesome technical support, reliable, speed, and price.

  Post #21 (permalink)   04-04-2017, 02:09 AM
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I am on VPS. I needed to change my Servint's server to EU location + SSD, WHM/Cpanel, managed. It was hard to find, really. I made a shortlist and contacted several providers, some of them responded in 3 days, others - in 20 minutes. Then I've read reviews on WHT, compare their activities and decided to go with jonesolutions. I'm with them several months only, but for now it's OK. I don't really like their support: they respond fast, but they are too laconic and don't like to explain the things. But anyway Jonesolutions offers very good servers for affordable prices ($50 for ssd, whm/cpanel and fully managed, I think it's a good price)

So, it's:

- product
- price
- reputation
- support


  Post #22 (permalink)   04-09-2017, 11:44 PM
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Most important is server performance, uptime and support desk resolution time.

Price must be affordable and not so expensive which can be hard to pay. For example If pricing of VPS down to $5/mo and your server provider sell dedicated server with a configuration for VPS node at $300/mo with e3 CPU then of-course you will be never able to give competition to $5 providers.

So pricing is also important.
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  Post #23 (permalink)   04-09-2017, 11:52 PM
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Me, I use two providers

For dedicated resources, I chose, because of $$$. That will likely change, as they're not anywhere near the quality I expect, and a bit over priced.

For VPS servers, I have used Ramnode for a few years now. I started with them in November of '14, just one server. Now, I believe I have better than 10. The price is reasonable, the support (when I need it) is phenomonal, and the network speed and quality is great. I can't say enough good about Nick and all at Ramnode!
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  Post #24 (permalink)   04-10-2017, 11:34 AM
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After having a few bad VPS providers i found Bigscoots and i wish i found them years earlier. Been with then since 2012 and cant see me moving.

support is out of this world, no matter what time day or night, support is answered within minutes and issues solved just as quick.

A big thank you to Scott and his team
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  Post #25 (permalink)   09-25-2017, 10:58 PM
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Choose a host who understands your specific needs, and who can sit down with you and talk about what your needs are, and how that host can accommodate for those needs.

  Post #26 (permalink)   10-09-2017, 02:30 PM
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Enterprise hardware
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  Post #27 (permalink)   10-10-2017, 05:05 AM
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I highly recommend to check providers SLA before using their services.
Technical support is one of the most importing thing for customer. Some providers might state that first respond to support ticket is 12-24 hours, while other providers undertakes it in 10-15 min.
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  Post #28 (permalink)   10-12-2017, 05:45 AM
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Generally, customers shift server hosting providers randomly. There are many reasons why they do this. One of the common reason is high server downtime. Other reasons are high prices, low quality services etc. Also, the technical support given by the hosting providers is not prompt and does not help in solving their problems. As a result of which, companies tend to choose & change services often.

I think these are the main reasons for choosing a server hosting provider. Other reasons could be global reach, brand etc.
Unisecure, data center & vps hosting,cloud hosting,dedicated server hosting,colocation server provider.

  Post #29 (permalink)   10-13-2017, 05:17 AM
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Read SLA before signing up with any provider. It's important.
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  Post #30 (permalink)   10-19-2017, 01:44 AM
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