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  Post #16 (permalink)   08-19-2008, 09:23 PM
HD Newbie
Join Date: Aug 2008
Location: World Wide Web
Posts: 6

Status: quirky is offline
also be aware of the various web hosting plans available. Some better hosts offer 24/7 live chat support, while others only provide 9/5 email support. So understand the plan before you pay them your money!
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  Post #17 (permalink)   09-10-2008, 07:38 PM
HD Newbie
Join Date: Dec 2007
Posts: 7

Status: RandSHosting is offline
I agree with the statement that hosting companies should provide such support at hand. I always try to help my clients whenever they need it. Again when someone ask's you to just do the work for them then its not the same, I will do some things in the hope that they are learning from it. To be honest I sometimes feel it's good to have customers asking for extra support, gives me a good idea of what people have trouble with in general therefore allows me to expand my FAQ's help. Most of all I think that if someone is paying you for your services the least you could do is offer good support.
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