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  Post #31 (permalink)   10-19-2009, 09:06 AM
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For a #1 quality of a good host I always prefer:

Reliable (99.9%+ Uptime) & 24/7 Support
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  Post #32 (permalink)   10-19-2009, 09:30 AM
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I would definitely have to go with reliability. 99.9%+ uptime is the desired trait. Keep in mind that hosts that actually meet 99.9%+ uptime are almost guaranteed to have 24/7 support and some type of port/process monitoring.

  Post #33 (permalink)   10-20-2009, 11:34 PM
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24*7*365 support is very important!
This gives reliability also

  Post #34 (permalink)   10-21-2009, 07:52 AM
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Support, hands down.. Without support, eventually you will be stuck with no resolution.

Cheap prices are great, but if your site goes down, how does that help?

Reliability? Okay sure, but eventually that server will need a reboot, or the drive is going to fail, with bad support, what if it takes days for correction? Or they don't have backups and you loose everything?

Reviews can and are easily faked, it's a very bad idea to go to a host based on reviews and/or "top" sites.

Age is also not a good factor, old companies can get larger and care less about providing top quality support and know that if you left, there is another client right behind you (or two) that will be taking your place.

  Post #35 (permalink)   10-21-2009, 11:47 AM
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Originally Posted by Steve-Hostirian View Post
Of those, 24/7 Support
Agreed with you there Steve, I think support is an absolute necessity to a business. I get asked this all the time by hosting buddies of mine and they're always saying well isn't 99% uptime also a necessity and I always answer it is wanted but if you have 24/7 Support your problems going to get sorted as long as the agents aren't apes.

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