Originally Posted by GridVirt
Keep an eye on your resources with Kayako when serving more than 6-7 customers at once. A company that I worked with previous to GridVirt found large slikes in CPU and Ram when they had that number of customers. Anybody else see this isssue with it?
As far as i know, by default it goes to "be right back" status when you have more than 5 clients at the same time (can manually switch it back to online)
Did use it with more than 10 at once, and did not notice any issues serverside.