Get Paid to Participate - up to $1 per post!     Twitter     Facebook
Hosting Discussion
 

Hosting Discussion > Web Hosting Forums > Web Hosting Discussion > Arvixe is now an EIG company!
forgot password?



FORUM SUPPORTERS:

Reply


Old
  Post #31 (permalink)   11-30-2014, 02:42 AM
HD Newbie
 
Join Date: Oct 2014
Location: Arizona
Posts: 30

Status: AlliedHost is offline
Its been pretty quite lately as far as talks from Arvixe goes. I have seen a scatted increase in sales from users mentioning they are coming from Arvixe and are jumping ship to avoid future interruptions so it really does seem like their reputation is killing customers faster then the changeovers lol.
__________________
- Joshua D.
Chief Executive Officer
Epic Holdings Inc. - Parent company of:
Allied Host.com
 
 
 


Old
  Post #32 (permalink)   11-30-2014, 08:04 PM
HD Newbie
 
Join Date: Jul 2013
Posts: 28
Send a message via Skype™ to brentpresley

Status: brentpresley is offline
Quote:
Originally Posted by easyhostmedia View Post
Well Brent if you have been in the hosting industry as long as me and some members on here you will know what happens to any company that is taken over by EIG.

They go downhill fast
I have been in the hosting industry a very long time. 15 years.

I just don't do much in the shared sector, which appears to be what EIG is trying to gobble up.
__________________
Brent Presley - brent@innoscale.net
Innovative Scaling Technologies Inc. - Enterprise Cloud Hosting and Support
24/7 Dedicated Support, Call us @ 1-888-722-8515
www.innoscale.net - Ashburn - Dallas - Seattle - Amsterdam
 
 
 


Old
  Post #33 (permalink)   12-01-2014, 05:24 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 5,537
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
Quote:
Originally Posted by brentpresley View Post
I have been in the hosting industry a very long time. 15 years.

I just don't do much in the shared sector, which appears to be what EIG is trying to gobble up.
EIG will try to take over anything in the hosting industry they think will make them money and then move everything over to their own datacenter and all support run through their own support center.

EIG recently took over Directi/Resellerclub which seems a strange takeover as before then they only took over hosting companies.

Arvard openly stated he would never sell out to a company like EIG, but i dare say if the carrot that is dangled infront of you is large enough you will bite it
__________________
Terry Robertson - CEO The Easyhost Media Group
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #34 (permalink)   12-02-2014, 06:06 AM
HD Guru
 
Join Date: Mar 2013
Location: A2 HQ
Posts: 828

Status: Alex - A2 Hosting is offline
Quote:
Originally Posted by brentpresley View Post
Have we seen any additional reports of service problems since the acquisition?
Nothing has actually changed since the acquisition, we still have the same management, same teams/departments etc

Are you hosting with us?
__________________
A2 Hosting - Our Speed, your success.
US Web Hosting - UK Web Hosting - UK VPS Hosting
 
 
 


Old
  Post #35 (permalink)   12-04-2014, 08:54 PM
HD Amateur
 
Join Date: Sep 2014
Posts: 82

Status: King-Servers is offline
Not every customer of a company acquired by EIG should panic, the buzz is created by other web hosting providers to steal clients by offering refugee coupons. EIG acquires companies however tries to keep same management and staff! They do move customers account to their data centres and had couple of issues in their data centre in past. But lets be honest, which provider does not face a technical issue couple of times a year?
 
 
 


Old
  Post #36 (permalink)   12-05-2014, 06:30 AM
HD Master
 
Join Date: Sep 2013
Posts: 327

Status: Rado_Ch is offline
Quote:
Originally Posted by King-Servers View Post
Not every customer of a company acquired by EIG should panic, the buzz is created by other web hosting providers to steal clients by offering refugee coupons. EIG acquires companies however tries to keep same management and staff! They do move customers account to their data centres and had couple of issues in their data centre in past. But lets be honest, which provider does not face a technical issue couple of times a year?
I agree that one should not just judge a company just because it is under the EIG umbrella. BUT (and that's a big BUT right there), given the EIG track record so far, one would logically assume things will be going downhill. Not sure what their policies are but they rarely seem to keep the same management for long, change the support and customer service operators, change datacenters etc. etc. All those things combined usually leads to a slump in the quality of service.

Providers bashing other providers might seem a viable explanation for you and in a way you might be right. But look at the other perspective - aren't the providers the ones that mostly hang out in the related forums and see threads on a DAILY basis of unfortunate and unhappy customers who lost their web project because of poor handling. Among the hosts which clients mostly have negative feelings for surprisingly (or not) the EIG brands pop out the most by a mile (with GoDaddy in close race). In fact, in my own experience, the only company that was bought by EIG and still has a somehow stable rating and reviews is A Small Orange. All the others (excluding Arvixe as its too early to say) suffer from a lot of complaints. And while other hosts use the forums to help others AND keep their brand reputation by addressing their own customers' issues, the EIG brands seem to suffer from a policy where they stop using forums and other means post-acquisition.

Imagine when a client falsely accuses your company in an online forum. Experienced users and companies can often spot false accusations but the majority will just believe what they read. And if the accused don't have a representative to clear the air and show all that the client is in the wrong they just take the punch and continue. But aren't there just so much punches you can take...?

I think the biggest problem with EIG (at least in my own opinion) is that they do seem to have the funds (and a lot of them) but they choose to invest them in a wrong way. I can't imagine that so much money can't buy you top-notch servers and let you employ some of the brightest minds in the industry. Instead its all about new acquisitions, ton of affiliates because of a good program and a lot of advertising everywhere they can get.

Again, this is just my personal standpoint, but I do believe that fellows from hosting companies will agree. Gaining clients from bashing your colleagues in the industry never works the way you might think
__________________
www.WebHostFace.com where Service always comes with a smiling face!
Contact us for Shared, VPS, Reseller and Dedicated Hosting Solutions.
 
 
 
The Following User Says Thank You to Rado_Ch For This Useful Post:
easyhostmedia (12-05-2014)


Old
  Post #37 (permalink)   12-05-2014, 06:56 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 5,537
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
I agree that companies taken over by EIG do eventually go downhill, so far this has not effected A Small Orange but for Arvixe and even Resellerclub it is far too early.

But if EIG dont have reps on forums to dispel or reply to bashings then these will continue and people will take them to be 100% true as no one from EIG will pipe up and say they are not.
__________________
Terry Robertson - CEO The Easyhost Media Group
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #38 (permalink)   12-05-2014, 09:34 AM
HD Newbie
 
Join Date: Apr 2010
Location: Lake Geneva, WI
Posts: 36
Send a message via AIM to Mia_ Send a message via MSN to Mia_ Send a message via Yahoo to Mia_

Status: Mia_ is offline
Quote:
Originally Posted by MSP - Nick View Post
Business is business; he sold up thats the entire point of starting the company. to be rich somehow.
"To be rich somehow?"

It is? You've got a lot to learn about operating a business my friend. If your goal is to be rich, you're better off buying a lottery ticket.

There's a lot more to it than that. Building something real that grows, provides and makes something better - these are the goals of a business.
__________________
Jeremy Anthony Kinsey (jer@mia.net) - 262-248-6759
Budget Dedicated Servers/Colocation HostDrive.Com
cPanel Hosting/Dedicated Servers HostingLizard.Com
17 Years in the Hosting Business!
 
 
 


Old
  Post #39 (permalink)   12-06-2014, 09:39 AM
HD Newbie
 
Join Date: Jul 2013
Posts: 28
Send a message via Skype™ to brentpresley

Status: brentpresley is offline
Quote:
Originally Posted by Alex - Arvixe View Post
Nothing has actually changed since the acquisition, we still have the same management, same teams/departments etc

Are you hosting with us?
LOL, no. You and I are not in the same marketspace. We hardly do any shared or reseller hosting (we only service those clients on these platforms obtained through acquisitions).
__________________
Brent Presley - brent@innoscale.net
Innovative Scaling Technologies Inc. - Enterprise Cloud Hosting and Support
24/7 Dedicated Support, Call us @ 1-888-722-8515
www.innoscale.net - Ashburn - Dallas - Seattle - Amsterdam
 
 
 


Old
  Post #40 (permalink)   12-06-2014, 11:52 PM
Account Disabled
 
Join Date: May 2012
Posts: 969

Status: Collabora is offline
Quote:
Originally Posted by easyhostmedia View Post
But you have to admit that service on any EIG acquisition does down downhill fast
I cannot admit to this. The only evidence I have is more unreliable than the alleged new unreliability of the newly acquired companies, that is, semi-anonymous posts in hosting forums repeating other semi-anonymous posts none of which are based on any empirical data.
 
 
 


Old
  Post #41 (permalink)   12-07-2014, 04:44 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 5,537
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
Quote:
Originally Posted by Collabora View Post
I cannot admit to this. The only evidence I have is more unreliable than the alleged new unreliability of the newly acquired companies, that is, semi-anonymous posts in hosting forums repeating other semi-anonymous posts none of which are based on any empirical data.
Well no one can 100% guarantee any reviews posted on any forum as true, but if these are untrue then you would never get so many clients of EIG brands complaining of bad services and no one from any of these companies never turn up to defend their services or admit issues

how many people go onto forums to praise hosts compared to reporting bad hosts
__________________
Terry Robertson - CEO The Easyhost Media Group
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #42 (permalink)   12-07-2014, 10:29 AM
Account Disabled
 
Join Date: May 2012
Posts: 969

Status: Collabora is offline
Quote:
Originally Posted by easyhostmedia View Post
Well no one can 100% guarantee any reviews posted on any forum as true, but if these are untrue then you would never get so many clients of EIG brands complaining of bad services and no one from any of these companies never turn up to defend their services or admit issues
You are demonstrating my point. You admit that one cannot determine the truth of these posts, thus one cannot deduce any known truth from them. Moreover, most of these posts are not "reviews" but clams

To your next point, one complaint about each of 5 different hosting companies will convert to 5 complaints of a single hosting company (eig). This would contribute to the appearance that things are worse than before.

Last edited by Collabora : 12-07-2014 at 10:33 AM.
 
 
 


Old
  Post #43 (permalink)   12-07-2014, 11:19 AM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 5,537
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
Quote:
Originally Posted by Collabora View Post
You are demonstrating my point. You admit that one cannot determine the truth of these posts, thus one cannot deduce any known truth from them. Moreover, most of these posts are not "reviews" but clams
Yes but look on any hosting forum to the level of complaints on any EIG acquired business/host which non of these are ever replied to by EIG or the host that is being bashed, so without any reply admitting an issue with server (which we all know does happens) or short staffed etc, then what are anyone reading the bashings to believe.

I have experience of an EIG acquisition of Bluehost. I had a reseller plan with Bluehost which was A1 in terns of performance and support, this continued after EIG took them over, then EIG moved their servers to their own datacentre and support to their own support centre, from the on the performance when from an uptime of 95 to 100% to an average 30% and rather than get a support requested answered in 24 hrs it become an average 3 days with the most i waited was 6 days.

so yes once an acquired host is moved fully to the EIG system clients will suffer
__________________
Terry Robertson - CEO The Easyhost Media Group
PowerSSL - - We Secure your World
The Scamlist Forum - Fighting against scammers
 
 
 


Old
  Post #44 (permalink)   12-07-2014, 01:57 PM
Account Disabled
 
Join Date: May 2012
Posts: 969

Status: Collabora is offline
Quote:
Originally Posted by easyhostmedia View Post

I have experience of an EIG acquisition of Bluehost. I had a reseller plan with Bluehost which was A1 in terns of performance and support, this continued after EIG took them over....[until they moved their servers]
Once again you are illustrating my point. Not referring to you personally, but if you posted a complaint about bluehost after acquisition, but before server move, the problem would have been blamed, at least by other fourm readers, on the acquisition "eig again....blah blah blah." This blame game creates a false picture, and at the very least exaggerates the alleged problem

Last edited by Collabora : 12-07-2014 at 02:04 PM.
 
 
 
The Following User Says Thank You to Collabora For This Useful Post:
Alex - A2 Hosting (12-07-2014)
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: