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  Post #31 (permalink)   04-23-2018, 06:00 AM
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Quote:
Originally Posted by Artashes View Post
I think that is an incorrect assessment. Larger companies are the ones that generally try to hire their own staff, because they are at the stage when they can afford it and want to control things better. What you may have meant is that larger companies place lower value on each individual client because they have 100,000 other clients to worry about.
Another problem with outsourcing - which our owner's previous company experienced - is keeping the level of knowledge high enough in your support team.

It helps if your support team has direct access and a close relationship with your developers. It's just not the same if all communication is by email.

So now we keep our support team in-house, literally next door to the techies.
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  Post #32 (permalink)   04-24-2018, 03:01 PM
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You can check the following things to know
- Services and features
- Provider History - you can check in about us page
- Reviews - Hostadvice, google etc

I hope this may help you to find the good host
 
 
 


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  Post #33 (permalink)   05-06-2018, 04:29 AM
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I agree, if you want to find hosting provider for years, reviews and history can help you to choose.
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  Post #34 (permalink)   05-06-2018, 09:07 PM
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True reviews and history of the company will help you to get an idea on the hosting / support company's and its quality over the past years. Mostly customers will be adding negative reviews some where in the forums in which they are active even though true positive reviews are very rare to see but some customers who are extremely happy might refer them in the posts.

Another option to check is make sure you check the response time and live chat response timing is as mentioned in the SLA by trying some small level of service with them like if you are trying a hosting company, then try a shared hosting pakage, if you are testing support company, then try using some of their hourly pakage if possible or and make sure they are true to their SLA.
 
 


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  Post #35 (permalink)   05-07-2018, 04:29 PM
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There can be many factors to take into discussion. Reviews are a good indicator, forums like this are super helpful too. Word of mouth is always a good indicator, ask in your circle of connections.
 
 
 


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  Post #36 (permalink)   05-08-2018, 03:50 PM
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I would suggest you to check their reviews on hosting industry
 
 
 


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  Post #37 (permalink)   05-09-2018, 02:19 PM
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Agreed with others. Check to see how active the company is in forums and other social media. Checking WHOIS data or archive.org to see just how long the company's website has been around can also be a good indicator.
 
 
 


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  Post #38 (permalink)   05-10-2018, 09:04 AM
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Checking WHOIS data or archive.org to see just how long the company's website has been around can also be a good indicator.
Be careful with that, though: a website being around for a long time doesn't necessarily mean that the company has been. They could have just bought the domain (which, incidentally, is what we did! But we've been around - under other names - for 20+ years).

I'd recommend checking them at their country's registration organisation, such as Companies House in the UK.
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  Post #39 (permalink)   05-10-2018, 10:24 AM
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Definitely true. The age of a domain name shouldn't be the only determining factor.

But a domain name that was registered last month and is selling web hosting plans will definitely come across as more shady than a domain name that has been around for 20 years.

Now does that mean that the 1 month old domain is not legitimate? No. But does it mean that the 20 year old domain is not legitimate? Probably not, since it has a higher chance of having a higher reputation.
 
 
 


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  Post #40 (permalink)   05-10-2018, 10:31 AM
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Quote:
Originally Posted by 20i Richard View Post

I'd recommend checking them at their country's registration organisation, such as Companies House in the UK.
Companies House will only have a record if they are a Limited Company or partnership in the UK and Wales.

if they are a Sole trader then they wont be registered anywhere except HMRC for tax purposes.

Although in the UK any company that stores personal details are legally obligated to register with the Information Commissioner under The Data Protection Act or after 25 May 2018 The General Data Protection Regulation (GDPR) (EU) 2016/679
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  Post #41 (permalink)   05-10-2018, 10:42 AM
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Quote:
Originally Posted by MattC View Post
Definitely true. The age of a domain name shouldn't be the only determining factor.

But a domain name that was registered last month and is selling web hosting plans will definitely come across as more shady than a domain name that has been around for 20 years.

Now does that mean that the 1 month old domain is not legitimate? No. But does it mean that the 20 year old domain is not legitimate? Probably not, since it has a higher chance of having a higher reputation.
But you may have been in the hosting industry for the last 30 years and know it inside out as an employee, but made redundant, so you decide to go it along and purchase a domain and get a site template.

anyone looking you up will just see a new business with a new domain, does that mean the company cannot be trusted.
Everyone has to start somewhere.
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  Post #42 (permalink)   05-10-2018, 10:58 AM
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Again, I'm not saying that just because a domain name isn't very old means the company can't be trusted.

But at the same time, you shouldn't be surprised if people are cautious with you if the domain name of your business isn't very old.

There are millions of web hosting companies out there. It's way too easy for some random Joe to order a VPS, install cPanel, install WHMCS ..., profit!

Having an older domain name - or at least something that builds your reputation - is a way to set yourself apart from all of those random Joe's.
 
 


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  Post #43 (permalink)   05-10-2018, 12:27 PM
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I don't disagree with looking at the age of a domain name, but as many others have said you have to look at the whole picture.

A key thing many people overlook is simply does the company list a physical address, do they have a phone number to get ahold of them?

Having some kind of 'corporate' information to go on and verify they actually exist as a registered company always helps eliminate a ton of not-so-good choices.
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  Post #44 (permalink)   06-08-2018, 01:35 AM
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Always check the following things:
1. Provider Reputation
2. Age of the provider
3. Whatever you do, make sure you keep updated backups of your server, no matter what or how big the hosting company is.
 
 
 


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  Post #45 (permalink)   06-08-2018, 03:13 AM
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You need to know Everything when choosing the right web host for your Websites because Every*hosting provider*claims their plans are the*best. But that's not always true. *

Always check the following things:
1. Right Hosting Package.
2. Read Web Hosting Reviews.
3. Get the Right Amount of Bandwidth.
4. Don't Get Stuck on Price.
5. Read the Terms of Service.
 
 
 
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