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  Post #46 (permalink)   04-25-2019, 04:53 AM
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Originally Posted by qtechservers View Post
We have a lot of customers who inquire about the money back guarantee before they sign up with us. Some also ask for written emails from us as a proof.

I believe from hosting company's point of view money back guarantee is offered not only to gain credibility but also shows how confident the company is with what they’re selling.
If you find people having to call you and ask about MBG and then ask for written proof then this would imply you do not make this obvious on your website.
I dont just mean a banner stated your MBG, but a specific page displaying this policy that end users can visit and print off if needed
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  Post #47 (permalink)   04-26-2019, 09:40 AM
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Originally Posted by easyhostmedia View Post
If you find people having to call you and ask about MBG and then ask for written proof then this would imply you do not make this obvious on your website.
I dont just mean a banner stated your MBG, but a specific page displaying this policy that end users can visit and print off if needed
Yes a separate link does exist, but you know how some customers are. Some will still ask for a written email, so they have a written proof with them when needed, which we are completely ok with. Afterall customer is the King
 
 
 


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  Post #48 (permalink)   04-26-2019, 09:46 AM
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Originally Posted by qtechservers View Post
Yes a separate link does exist, but you know how some customers are. Some will still ask for a written email, so they have a written proof with them when needed, which we are completely ok with. Afterall customer is the King
I never had any customer ask for this. I placed a bit of code to all my policies which allowed clients to click a button and print off the policies
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  Post #49 (permalink)   04-29-2019, 06:02 AM
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Originally Posted by easyhostmedia View Post
I never had any customer ask for this. I placed a bit of code to all my policies which allowed clients to click a button and print off the policies
Yes that's a good idea indeed. Thanks.
 
 
 


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  Post #50 (permalink)   07-12-2019, 11:55 AM
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