Originally Posted by unihost com
They began early and were like innovators on this market, so it is obviously they became so big and successful. However, nowadays they are not so good as there is a high competition on the market and a lot of other good hosting providers with good tariffs.
Exactly. They started out small as well, but then later were bought out (especially Bluehost as their service declined a lot after they were bought).
I think even tho the competition is fierce among hosts it's also healthy. I have not found any industry where pure market forces created such high standards and quality of service.
Obviously, if you buy hosting from big providers mentioned above you will get worse service as they have to compete less due to their Branding pulling in newbies.