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  Post #1 (permalink)   12-13-2011, 10:51 PM
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Hello all, I am a new member and just starting a hosting company. I was wondering if I could get some feedback from some others that are already in the hosting business. How many payment options should you give customers? Just one such as paypal? Several different options? What are your thoughts?
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  Post #2 (permalink)   12-14-2011, 01:20 AM
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Mainly paypal.

But alternatives, moneybookers, alertpay and payoffline for me.
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  Post #3 (permalink)   12-14-2011, 02:06 AM
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No matter how many payment options you have, more than 95% of your customers will want to pay by paypal. If you have prospective customers from contries which are not supported by paypal then you must add other options too, specially for those customers.
 
 
 


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  Post #4 (permalink)   12-14-2011, 10:58 AM
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Originally Posted by Paul0130 View Post
Mainly paypal.

But alternatives, moneybookers, alertpay and payoffline for me.
Do you have many people using the pay offline option? Have you had any problems with people using the pay offline option? I have considered that but wasn't sure if people actually used it and if they did, were they patient enough to wait for you to receive payment before setting up services.
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  Post #5 (permalink)   12-14-2011, 02:00 PM
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After so many years i find that paypal is the most common way. And ofc the easyest to add

After that you can try credit cards as a second payment gateway
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  Post #6 (permalink)   12-14-2011, 11:58 PM
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Personally I only offer PayPal. It's secure and you can accept a wide range of credit cards. Most people have PayPal account too.
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  Post #7 (permalink)   12-15-2011, 02:34 AM
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Paypal is really the most secure way of money transfer.
 
 
 


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  Post #8 (permalink)   12-15-2011, 04:40 AM
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Personally I only offer PayPal. It's secure and you can accept a wide range of credit cards. Most people have PayPal account too.
And if the dont it is really easy to create one and ofc FREE!!
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  Post #9 (permalink)   12-15-2011, 10:47 AM
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Most of people use only paypal.It provides security in your transactions.
 
 
 


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  Post #10 (permalink)   12-15-2011, 07:34 PM
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Quote:
Originally Posted by willowhost View Post
How many payment options should you give customers? Just one such as paypal? Several different options? What are your thoughts?
As many as you can, honestly.. The more options you give your customers the better.
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  Post #11 (permalink)   12-15-2011, 08:57 PM
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Originally Posted by tsak View Post
And if the dont it is really easy to create one and ofc FREE!!
You don't actually need a PayPal account to make payments to a provider that only offers PayPal. Just enter your credit card information on PayPal's checkout and you are good to go.
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  Post #12 (permalink)   12-16-2011, 01:27 PM
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We use 2CO and other payment option including PayPal.
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  Post #13 (permalink)   12-16-2011, 08:38 PM
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Originally Posted by willowhost View Post
Do you have many people using the pay offline option? Have you had any problems with people using the pay offline option? I have considered that but wasn't sure if people actually used it and if they did, were they patient enough to wait for you to receive payment before setting up services.
Well, in the past a few used it, probably 50-100 max, but we do not really get any for it now.

Yeah, we had a lot of people say I just paid it has not gone through lala, but it usually wen't through next day, and they was setup.

However, payoffline needed to be manually checked if they paid a penny under or over, as it then does not send it to your system and just fails.

Other than that, I would give it a 6/10, but it isn't that great and payouts take a while.

I still prefer paypal and would only offer payoffline for the sake of giving users options...
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  Post #14 (permalink)   12-16-2011, 09:42 PM
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We offer several payment options, but tend to see Paypal and direct credit card payments being used the most.

So if you decided to use Paypal alone, you should be fine. It doesn't hurt to have more ways to pay though.
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  Post #15 (permalink)   12-18-2011, 05:55 AM
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If you were going to offer only one, offer PayPal.

I'd say that offering multiple payment gateways is important. We offer PayPal, AlertPay, Moneybookers/Skrill, Liberty Reserve, Google Checkout, and direct credit card process, and we're still looking for the next most popular gateways to expand to.

In general, give your prospective clients as many options as possible!
 
 
 
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