1) I've got an experience that the sales/support/CEO is one-man-band (this is not a bad thing at first, but later on...)
- You have no proof, and this is not true.
2) most important thing that you didn't answer me back trough mail (as i was left hanging on ICQ) of other or none ways of paying, if SWIFT is OK or not - for a 2 days! I needed host as soon as possible.
- You never sent any mail
3) in our contacts I was left several times hanging, from 20 min to hour-or-two, without any special explanation or excuse,
- There was explaination, and we never hanged for more than one hour.
4) for tehnical question waited several minutes ...
- Technical? You havn't you bought our hosting yet.
5) 7-day-moneyback, at first lifted to 30 and then again to 7 days...
- It was always 7 day money back guarentee.
6) "typing errors" like owning datacenters etc. stated upper (and dont say you "accidentaly" replaced ThePlanet with RWH
- We did not accidently do that. We just REdesigned the site. As said on the news there will be bugs here and there.
7) every third sentence in presales talk was about how I could maybe be a "badwidth abuser"..
- You kept on wanting a money back guarentee for 30 days, making me think that your a scam that uses all our bandwidth and wants their money back after 29 days or so.
What am I accused now? I just stated the truth about our conversations and my presales experiences and I am beeing tried to be discredited on all different ways?? From being "a potential banwidth-leecher" because I asked why 7-days-guarantee and not 30, being from "wrong country", "potential frauder" because PayPal doesn't have office in Croatia, and now I am also "hosters enemy No. 1" ??
-You did not state out 100% the truth about us. 75% was all false. Your must be mad because we don't support your country.