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  Post #31 (permalink)   03-04-2005, 03:54 PM
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Quote:
Originally Posted by Dragonlordgod
Paypal must have reasons not to accept your country's credit card.
Should this be a sarcasm??

PayPal accepts credit cards from lands where theye have affiliates (only 65 countries) I'm not fault for that my country is still not one of then.

All hosting companies that want to work with customers from ALL world do not use PayPal. They use 3rd-parity's and accept ALL credit cards ...
 
 


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  Post #32 (permalink)   03-04-2005, 04:02 PM
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Paypal is serious about fraud. We do not want to deal with Fraud payments. So, we use paypal for processing payments. We do deal with worldwide customers. We never said that we did not. Anyways, your review makes does not do anything to our company. You never used our services, so therefore you can not review it. Please mind your own business and enjoy your new host.

-RWH Services
 
 


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  Post #33 (permalink)   03-04-2005, 04:14 PM
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Quote:
You never used our services, so therefore you can not review it.
Berry was never reviewing your services. He was simply asking for experiences with your company.
 
 


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  Post #34 (permalink)   03-04-2005, 04:21 PM
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FYI Berry - the $50 to setup a 2CheckOut account probably would not have supported your country either.
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  Post #35 (permalink)   03-04-2005, 05:09 PM
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Quote:
Originally Posted by webfreak08
Berry was never reviewing your services. He was simply asking for experiences with your company.
Thank you for the explaination.

Quote:
AND I don't know when was the wire-transfer (SWIFT) of money problem or risked as fraud?? Except when someone hasn't any real firm and/or bank account, or doesn't want other to know where his business is realy "sitting". All registrars and biger hosters/datacenters offer this solution too...

I do not want to involve myself in someone elses business-way, but if 50$ seems to be too much for normal payment ways without paypal ... and you've lost another potential customer.
I was talking about this message, I got the message they we were some spam host that won't accept his country.

Quote:
FYI Berry - the $50 to setup a 2CheckOut account probably would not have supported your country either.
Even if we used 2CheckOut, it would violate their TOS. SSH is enabled on our accounts and gameservers, we host them too. This violates their TOS.
 
 


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  Post #36 (permalink)   03-04-2005, 06:13 PM
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Wouldn't moneybookers of been a valid option?
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  Post #37 (permalink)   03-04-2005, 07:02 PM
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Quote:
Originally Posted by Exon
FYI Berry - the $50 to setup a 2CheckOut account probably would not have supported your country either.
No, 2CheckOut is exact service trough which I made payage to GrafitiHosting. Look, I don't know if you're familiar that Croatia is not in some african desert but in Central Europe and there is absolutely no problem with our MC's, on Dragonlordgod's unfortune. ;-)

Mastercard is Mastercard - if you're credible, you can pay everywhere! There are no "good and bad" MC's. Mastercard Bank System itself certainly makes sure to make his payway secure enough and users credible. If I was a frauder I very probably wouldn't have MC anymore ;-) Till now I've payed on each and every site I wanted without any problems, just the PayPal suprised me. And after contact with their support - they work with countries that have already Ebay/PayPal offices, it's just their policy - it has nothing to do with some "fictious fraud" that Dragonlordgod is trying to tell. Croatian office is in preparation, starting in 2nd half of the year, they said. And, as said, I payed my new hoster with this same MC. It's just the thing in investing in own business...

So, no more comments from me needed - I have host now and hope to have choosen good! Anyway - my bad experience and opinions of contacts / talk with RWH sales still stands! I didn't use services and niether did I judge their service. Maybe someone else will, "p3s0n" or "nriweb" from the beginning of this thread perhaps, who never ever apeared again ?? ... ... decide on yourselfs, I made my own conclusions ...

Last edited by Berry : 03-04-2005 at 07:06 PM.
 
 


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  Post #38 (permalink)   03-04-2005, 07:22 PM
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Quote:
Originally Posted by Berry
No, 2CheckOut is exact service trough which I made payage to GrafitiHosting. Look, I don't know if you're familiar that Croatia is not in some african desert but in Central Europe and there is absolutely no problem with our MC's, on Dragonlordgod's unfortune. ;-)

Mastercard is Mastercard - if you're credible, you can pay everywhere! There are no "good and bad" MC's. Mastercard Bank System itself certainly makes sure to make his payway secure enough and users credible. If I was a frauder I very probably wouldn't have MC anymore ;-) Till now I've payed on each and every site I wanted without any problems, just the PayPal suprised me. And after contact with their support - they work with countries that have already Ebay/PayPal offices, it's just their policy - it has nothing to do with some "fictious fraud" that Dragonlordgod is trying to tell. Croatian office is in preparation, starting in 2nd half of the year, they said. And, as said, I payed my new hoster with this same MC. It's just the thing in investing in own business...

So, no more comments from me needed - I have host now and hope to have choosen good! Anyway - my bad experience and opinions of contacts / talk with RWH sales still stands! I didn't use services and niether did I judge their service. Maybe someone else will, "p3s0n" or "nriweb" from the beginning of this thread perhaps, who never ever apeared again ?? ... ... decide on yourselfs, I made my own conclusions ...
Our sales has been very professional, just because paypal does not support your country. Doesn't mean that you've had a bad exprience. Your words are completely false. And I tell host to be careful of this person. Maybe they didn't appear again because they don't use their time at this forum?
 
 


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  Post #39 (permalink)   03-04-2005, 07:53 PM
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Quote:
Originally Posted by Dragonlordgod
Our sales has been very professional, just because paypal does not support your country. Doesn't mean that you've had a bad exprience. Your words are completely false.
1) I've got an experience that the sales/support/CEO is one-man-band (this is not a bad thing at first, but later on...)
2) most important thing that you didn't answer me back trough mail (as i was left hanging on ICQ) of other or none ways of paying, if SWIFT is OK or not - for a 2 days! I needed host as soon as possible.
3) in our contacts I was left several times hanging, from 20 min to hour-or-two, without any special explanation or excuse,
4) for tehnical question waited several minutes ...
5) 7-day-moneyback, at first lifted to 30 and then again to 7 days...
6) "typing errors" like owning datacenters etc. stated upper (and dont say you "accidentaly" replaced ThePlanet with RWH
7) every third sentence in presales talk was about how I could maybe be a "badwidth abuser"..

Quote:
Originally Posted by Dragonlordgod
And I tell host to be careful of this person.
???
What am I accused now? I just stated the truth about our conversations and my presales experiences and I am beeing tried to be discredited on all different ways?? From being "a potential banwidth-leecher" because I asked why 7-days-guarantee and not 30, being from "wrong country", "potential frauder" because PayPal doesn't have office in Croatia, and now I am also "hosters enemy No. 1" ??

Last edited by Berry : 03-04-2005 at 07:57 PM.
 
 


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  Post #40 (permalink)   03-04-2005, 08:02 PM
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1) I've got an experience that the sales/support/CEO is one-man-band (this is not a bad thing at first, but later on...)
- You have no proof, and this is not true.
2) most important thing that you didn't answer me back trough mail (as i was left hanging on ICQ) of other or none ways of paying, if SWIFT is OK or not - for a 2 days! I needed host as soon as possible.
- You never sent any mail
3) in our contacts I was left several times hanging, from 20 min to hour-or-two, without any special explanation or excuse,
- There was explaination, and we never hanged for more than one hour.
4) for tehnical question waited several minutes ...
- Technical? You havn't you bought our hosting yet.
5) 7-day-moneyback, at first lifted to 30 and then again to 7 days...
- It was always 7 day money back guarentee.
6) "typing errors" like owning datacenters etc. stated upper (and dont say you "accidentaly" replaced ThePlanet with RWH
- We did not accidently do that. We just REdesigned the site. As said on the news there will be bugs here and there.
7) every third sentence in presales talk was about how I could maybe be a "badwidth abuser"..
- You kept on wanting a money back guarentee for 30 days, making me think that your a scam that uses all our bandwidth and wants their money back after 29 days or so.


???
What am I accused now? I just stated the truth about our conversations and my presales experiences and I am beeing tried to be discredited on all different ways?? From being "a potential banwidth-leecher" because I asked why 7-days-guarantee and not 30, being from "wrong country", "potential frauder" because PayPal doesn't have office in Croatia, and now I am also "hosters enemy No. 1" ??
-You did not state out 100% the truth about us. 75% was all false. Your must be mad because we don't support your country.

Last edited by Dragonlordgod : 03-04-2005 at 08:32 PM.
 
 


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  Post #41 (permalink)   03-04-2005, 08:08 PM
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I will write no more, demanting you all the time has no sence at all - it beginns to be flooding/flaming.

Thanks for your efforts anyway...
 
 


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  Post #42 (permalink)   03-04-2005, 08:10 PM
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Quote:
Originally Posted by Berry
I will write no more, demanting you all the time has no sence at all - it beginns to be flooding/flaming.

Thanks for your efforts anyway...
Glad that you will not write anymore nonsence/framing (CP), not to say all was nonsence. We did have Typos on our redesigned site. As we stated on our news page. And you helped us catch them. I thank you for that. And hope you enjoy HD and your new hosts.

Cya!
 
 


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  Post #43 (permalink)   03-04-2005, 08:10 PM
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Berry, I must add that any competent host would in no way see you as a potential client to avoid. You did nothing wrong in your search for a host. You were actually much smarter in your search than the majority of people in need of hosting. You considered factors other than just the price and you demanded a certain level of quality that you felt that you could not receive at a particular host. Because of the massive number of hosts out there, you need to be very strict in your expectations and desires from a hosting company, and you were able to narrow down your search to a host that you felt comfortable with in a long term hosting situation. Hopefully you will not be disappointed in your experience with your new host and your comments may be something that Robotical World should take into consideration as constructive criticism to better their company and provide a higher level of service. I hope that you'll stick around and let us know about your experience with your new host.
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  Post #44 (permalink)   03-04-2005, 08:58 PM
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senten
Quote:
Originally Posted by Dragonlordgod
Glad that you will not write anymore nonsence/framing (CP), not to say all was nonsence. We did have Typos on our redesigned site. As we stated on our news page. And you helped us catch them. I thank you for that. And hope you enjoy HD and your new hosts.

Cya!
RWH is probably one of the best hosts I have ever used. Although their technical support maybe sometimes a bit slow, but that's better than submitting a "help ticket" and waiting 4 days for your support! And they may have a few typos, but thats normal too! I remember on msnbc.com the associated press accidentily had a "subliminal message" in one of their sentences about a suicide bombings in Israel (talk about revising :p), and its not like theres a spellcheck built for web-designing. But whats even more destructive, Berry and the rest of you that deny RWH, is to even bring this up. I have used many webhosts in my 7 years experience with the internet (IRC servers, gameservers, protocols, webdesigning, etc) and this host, besides this other that I have used but charges a little more and arent exactly user friendly, is one of the best hosts I have used. They appear professional when you get support, but really after a while of their management, your cooperation and they really are good hosts. They have more patience than a rock. They'll practicly sit through your problems on AIM or MSN until they can find out exactly what you, or what, did wrong and how to fix it. They even help you outside of hosting! I.E., my old hosts forget to unsubscribe me from paypal therefore "stealing" $25 of mine whereas "Robo" from RWH offered to step and take care of the situation, where all I have to do is change my account password. Another time when I was a little ticked off when they said I couldn't do certain things with my gameservers and DNS, they patiently were explaining why and offered a discounted upgrade to my account, which I agreeably took. But as far as I know, RWH is a great host and shouldn't be commented this way. They may have some cons, but sure of hell have a large load of pros!


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Last edited by webfreak08 : 03-04-2005 at 09:25 PM.
 
 


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  Post #45 (permalink)   03-04-2005, 09:09 PM
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Now that you have decided to revisit HD, what is your URL?
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