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  Post #46 (permalink)   03-04-2005, 09:19 PM
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I have been working with RWH whenever they needed a small php script for this and that, or stats scripts for one of their gameservers. My webserver that I run on my home connection has been getting far too much traffic, so I needed another place to put a lot of high traffic media. Recently I started renting some webspace from them and I can honestly say I have no complaints. Great speed, great one-on-one support when I need it, and best of all, amazing prices. I started off with their 'Standard Plan' ($1.49/month for 1gb webspace 10gb bandwidth), and recently upgraded to their Power Plan ($3 something per month, 2gb storage, 20gb bandwidth).

Transactions are made easy with paypal , and I could easily use my domain I already owned with the DNS service I already pay for somewhere else. I have been weeding out the people who I have been hosting for free, and referring them to RWH for webhosting and Soldat (game) Servers. Nothing but good things to be heard from any of them. P3s0n is one of them that I referred to RWH, and you can see what he has to say already.

Definately a great webhost for any needs, incredible flexibility. Although they are small now, that works to the customer's advantage in many ways. I have always looked forward to the growth of RWH, so come join in and help a growing company get off on the right foot.

edit: I have no URL for the site hosted there, I just host files to take the load off of my home connection

Last edited by FliesLikeABrick : 03-04-2005 at 09:29 PM.
 
 


Old
  Post #47 (permalink)   03-04-2005, 09:28 PM
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Quote:
Originally Posted by Xcel_Hosting
Now that you have decided to revisit HD, what is your URL?
URL? URL to my website? My website is still under maintenance due to fatal php errors so theres nothing special about it ATM but I do have 2 gameservers running. The web URL is http://www.RWCarnage.net/
 
 


Old
  Post #48 (permalink)   03-04-2005, 09:31 PM
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Thanks. A client URL is always useful because you can see the true performance of the servers. Some hosts are a bit tricky and host their own sites somewhere and client sites somewhere else.
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Old
  Post #49 (permalink)   03-04-2005, 09:41 PM
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Quote:
Originally Posted by Xcel_Hosting
Thanks. A client URL is always useful because you can see the true performance of the servers. Some hosts are a bit tricky and host their own sites somewhere and client sites somewhere else.
I perfectly know where you are going. But may I add that, after I get the maintenance of my site up I have in mind of becoming a webhost reseller of RWH to help myself raise money to buy parts needed to build myself a gamers computer . My webserver may lag a bit, but thats because I have two soldat servers running off the same box.
 
 


Old
  Post #50 (permalink)   03-04-2005, 09:47 PM
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Quote:
Originally Posted by Dragonlordgod
We did not spam you. Didn't I explain this to you before? You never even used our services before, so we could not be your bad lists. Just like if someone uses your services to spam. It's not your problem. It's the client's problem. You never used our services, so this review is . Do not make comments about our host, when you do not know the situation and have not used your services before. This could easily happen to anyone.

-Robo

How does someone not using your services have anything to do with you spamming them?
Why do you mislead people about your "datacenter"

Where did these people come from who have never posted here before but suddenly came here to support you?

There are a lot of questions to be answered from this thread. Instead of being defensive why not address some of them. It would make you look a little more professional and perhaps give people confidence in your company.
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  Post #51 (permalink)   03-04-2005, 09:57 PM
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Quote:
Originally Posted by Blue
How does someone not using your services have anything to do with you spamming them?
Why do you mislead people about your "datacenter"

Where did these people come from who have never posted here before but suddenly came here to support you?

There are a lot of questions to be answered from this thread. Instead of being defensive why not address some of them. It would make you look a little more professional and perhaps give people confidence in your company.
This isnt my problem to respond, but we are supporting him because some inconsiderates are trying to pointlessly ruin RWH's reputation causing them to most likely close down. And the valued clients who have used RWH for a long period of time do not want these things to occur. And the reason why I havent ever come here before was because I never heard of hostingdiscussion.com . And the thing about Berry claiming RWH spammed them was most likely because he signed up on RWH's newsletter which weekly gets sent for updates, etc. They are not a spamming company and we all dread that.
 
 


Old
  Post #52 (permalink)   03-04-2005, 10:00 PM
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I don't see any of the information of this thread as anybody purposely trying to ruin a company's reputation. An honest potential client posted experiences. Take them for what they're worth. Any company that can't accept a bad review as a chance for change and improvement, doesn't have much of a future.
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  Post #53 (permalink)   03-04-2005, 10:08 PM
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Quote:
Originally Posted by Xcel_Hosting
I don't see any of the information of this thread as anybody purposely trying to ruin a company's reputation. An honest potential client posted experiences. Take them for what they're worth. Any company that can't accept a bad review as a chance for change and improvement, doesn't have much of a future.
You are absolutely right for that, and I agree with you. But if it hadn't occurred to you that it has happened where one childish bad review happens, a whole argument can start. If you had heard of the saying "Give him a inch and he'll take a mile" you'll understand exactly where I am getting at. If anything stands in the way of something I use and greatful that RWH's services even exists, as childish as the review may be, it still matters. And Berry had no experiences with RWH therefore couldnt possibly had any reason at all posting such an "experience".

Last edited by p3s0n : 03-04-2005 at 10:13 PM.
 
 


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  Post #54 (permalink)   03-04-2005, 10:15 PM
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Quote:
And Berry had no experiences with RWH therefore couldnt possibly had any reason at all posting such an "experience".
In this thread, Berry was asking for experiences, not giving one. Berry simply wanted to hear what other people had to say about this host.
 
 


Old
  Post #55 (permalink)   03-04-2005, 10:15 PM
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Berry certainly did have experience with the RWH. Maybe not the services in particular, but that is not all that matters in a business. The communication between client (or potential client) and employee is vital to the success of a sale or business as a whole. The pre-sales stage of business is just as important as delivering the product and it appears that the company has failed in that respect in this particular case. Again, this is a learning opportunity. I don't see this as damaging to the company's reputation as one bad review can only go so far. One bad word out of a hundred doesn't mean that a host will fail. Hosts get bad reviews all of the time. It is impossible to please everybody. As Bill Cosby said, "I don't know the key to sucess, but the key to failure is trying to please everybody". (This is one of my favorite quotes and has proved to be true time and time again)
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  Post #56 (permalink)   03-04-2005, 10:17 PM
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He said it in a rude way, if he could of said it a more formal way, that would be better. If he did, this wouldn't have happened. I accept improvements all of the time. You can ask anyone that has deal with us. And told us in a nice and polite way. We all are not perfect.

Last edited by Dragonlordgod : 03-04-2005 at 10:21 PM.
 
 


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  Post #57 (permalink)   03-04-2005, 10:18 PM
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Quote:
Originally Posted by webfreak08
In this thread, Berry was asking for experiences, not giving one. Berry simply wanted to hear what other people had to say about this host.
I had simply used what Xcel_Hosting had said as a replyment:
Quote:
Originally Posted by Xcel_Hosting
An honest potential client posted experiences.
 
 


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  Post #58 (permalink)   03-04-2005, 10:25 PM
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Quote:
Originally Posted by Xcel_Hosting
Berry certainly did have experience with the RWH. Maybe not the services in particular, but that is not all that matters in a business. The communication between client (or potential client) and employee is vital to the success of a sale or business as a whole. The pre-sales stage of business is just as important as delivering the product and it appears that the company has failed in that respect in this particular case. Again, this is a learning opportunity. I don't see this as damaging to the company's reputation as one bad review can only go so far. One bad word out of a hundred doesn't mean that a host will fail. Hosts get bad reviews all of the time. It is impossible to please everybody. As Bill Cosby said, "I don't know the key to sucess, but the key to failure is trying to please everybody". (This is one of my favorite quotes and has proved to be true time and time again)
Quotes do always prove points. In my say, RWH has not failed in delivering "the pres-sales stage" upon Berry. Berry simply is a childish fool who is simply irritated that a US webhosting company only accepts and uses PayPal for obvious reasons. Hadn't Berry gotten irritated and decided to "get back" at RWH by posting unreasonable posts to make him "feel special" inside. IF Berry had simply requested that RWH to support 2checkout then this problem would've been resolved. But instead of the fact, Berry took his way in a negative way. No wrong can make a right, and what Berry has did was wrong. He didn't gain anything from this and most likely never will by the way he is taking this burden.

Quote:
Originally Posted by p3s0n
You are absolutely right for that, and I agree with you. But if it hadn't occurred to you that it has happened where one childish bad review happens, a whole argument can start. If you had heard of the saying "Give him a inch and he'll take a mile" you'll understand exactly where I am getting at.
 
 


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  Post #59 (permalink)   03-04-2005, 10:30 PM
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I am not saying that Berry was absolutely right in this situation. The payment issue is completely understandable and as a host, I understand that money orders can begin to become an accounting nightmare, but the response issues and the way that he was responded to in this thread I see as inappropriate and unprofessional.
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  Post #60 (permalink)   03-04-2005, 10:32 PM
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Quote:
Originally Posted by p3s0n
And the reason why I havent ever come here before was because I never heard of hostingdiscussion.com .

So how did you suddenly hear about HostingDiscussion?
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