We set up an account with them on 19 Oct 2003 and just like another poster here, it took them about 2 or 3 days before the account could log in. When that worked, we ran into another problem and never heard back from HIM. I say him because we never heard from anyone other than Christopher Decker.
We tried calling the number but never got anyone. At that time, there was an answering machine that basically said "No One is available, try back later" and then hung up giving you no chance to leave a message. We requested the account be cancelled as soon as we saw the support was no where what was advertised and all methods to contact anyone met with silence (4 days tops).
After being told to cancel the account via e-mail many times, he later tried to charge our credit card twice over nearly 3 months. We got those charges back and finally decided to cancel that card and get a new one to thwart any other chances of CC abuse.
cyanide: I would love to know more about the investigation and how we can help. Decker/HostingU fully deserves to be prosecuted to the fullest extent of the law.
He never did fully turn over the "free" domain that came with our HostingU package and onlinenic.com is only working on his side. We successfully nagged them and somehow got them to change the DNS after leaving HostingU. However, we recently needed to change the DNS again and they yet again referred us to HostingU.
>Please kindly be informed the domain <domain_name> was originally
>registered through our valued partner HostingU.com Webhosting Services
>Therefore, It would be possible for you contact HostingU.com Webhosting
>Services directly at http://hostingu.com/
for service, if you would like to
>make any modification on your domain. I believe that they may be able to
>suggest something that will help since they are always helpful and kind.
I would also be leary of any company that considers HostingU or Christopher Decker to be a "valued partner" and continues to work with him. I know that those of us on this board can not be the only ones who have had these issues.
>NetWorks Internet Tools
I called around and ended up filing a report with the Wisconsin Consumer Protection Agency (if memory serves me correctly). I have yet to hear anything from them as well. Maybe he has friends/relatives there
If anyone reading this decides to not believe those who have posted here, and does business with either company, be sure to do it in a way that you can get your money back. And do not register a domain with onlinenic that you do not want to lose. We have had to fight them tooth and nail to get any changes done to a domain where we were the registered owner.
We finally decided today that it was not worth it and registered another domain.