Customer Service and Support Issues

A forum for discussing customer service and support issues from support software to advice about supporting your customers.
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Anyone Else Wish WHMCS Live Chat Was Cross Platform?
Replies
14
Views
3,581
domz
D
S
How much have you spent on hosting
Replies
12
Views
3,029
easyhostmedia
easyhostmedia
Netshop-Isp
How Not To Ignore your Existing Customers
2
Replies
21
Views
6,795
ForzaHost
F
shockym
bad support? blame yourself
Replies
4
Views
2,458
easyhostmedia
easyhostmedia
R
Multiple staff answering the same ticket?
2
Replies
31
Views
8,624
perfectip
P
H
1-800 number
2
Replies
32
Views
13,706
ResellerWebHost
R
easyhostmedia
The Nerve of some people
2
Replies
20
Views
5,302
easyhostmedia
easyhostmedia
E
Things you need to know prior to starting a web hosting company. Pro's and Con's
Replies
5
Views
2,879
HostMantis
HostMantis
C
What DNS checking service do you use?
Replies
11
Views
3,928
V7Host
V
S
LiveChat discussions
2
Replies
34
Views
7,777
CEUservers
C
NobleCloud
Making your customers happy is the key to success. Here's a few tips.
2
Replies
29
Views
9,526
HostOX
HostOX
L
Frequently Asked Questions
Replies
14
Views
3,900
ServerSea
S
L
  • Locked
No more tickets.
2 3
Replies
43
Views
7,036
Tonya
T
L
  • Locked
Billing Question
Replies
7
Views
2,348
Tonya
T
C
How do you handle your sensitive data?
Replies
15
Views
6,311
CRServers
C
M
New Helpdesk Software Vision Helpdesk
Replies
16
Views
4,235
eNetcloud-CEO
E
L
How to manage conflict... part 2
Replies
0
Views
1,715
lcwmedia
L
J
Dealing with customers who don't know English well
2 3 4
Replies
78
Views
13,401
Hostestate-Mae
H
J
Where do you get your customer service from?
2 3
Replies
44
Views
6,512
Hosterbox
H
energizedit
Do you really need a knowledgebase?
2 3 4
Replies
60
Views
9,725
Hosterbox
H
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