Originally posted by hostthebest
maybe you should try to use a support forums that other client member can help you with the question. That what my job is doing now
Yeah, I agree, you could also post FAQ's there, that will also cut down on the support requests.
For 24/7 support try www.ehostcare.com
I think they will handle scripts/3rd party application support.
The lowest plan is 10 tickets for $20.00 per month.