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  Post #16 (permalink)   08-07-2009, 08:18 PM
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I used http://www.stardevelop.com/ previously and it worked very well for us. I think it's a lot better compared to most other more expensive ones available.
 
 
 


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  Post #17 (permalink)   08-09-2009, 10:19 AM
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Kayako is great for multi-purpose and consolidating your entire support system.

If you want just live chat, LiveZilla is the way to go.
 
 
 


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  Post #18 (permalink)   08-10-2009, 09:48 AM
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OSI looks good but I am not sure we need all the "bells and whistles" just yet. Still poking around with options for Livezilla too. I was doing a quick test run on it last night before I crashed out and I find it a little spooky with some of the smilies that are setup in the chat (for both admin and client). I just need plain jane type right now, nothing fancy and nothing that big.

And yes, I like the new updated site too (even though its still the same).
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  Post #19 (permalink)   08-18-2009, 02:58 PM
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I'll throw in a hearty vote for LiveZilla - the only live chat app that I've ever used or needed, truly excellent (and free) software.
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  Post #20 (permalink)   08-18-2009, 04:22 PM
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I'm working on a Live chat module for WHMCS that is turning out pretty well
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  Post #21 (permalink)   08-19-2009, 01:15 AM
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Why would people send bots to live chat?
 
 
 


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  Post #22 (permalink)   08-19-2009, 08:58 AM
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We started using phponline, it doesn't have all the bells and whistles, but it's well built and clients find the simplicity much better than our last provider.
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  Post #23 (permalink)   08-19-2009, 10:51 AM
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Quote:
Originally Posted by siforek View Post
I'm working on a Live chat module for WHMCS that is turning out pretty well
Do keep us updated, I'd be happy to give it a test run and review when a beta is ready
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  Post #24 (permalink)   08-24-2009, 04:43 PM
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The best combo right now would be

WHMCS + Livezilla
Blesta + Livezilla
Clientexec + Livezilla

If your billing system does not handle support tickets, I would suggest Kayako.

We have Kayako, but decided to use Livezilla. Livezilla is great being a free software! No issues what so ever with Livezilla its also very easy to setup. Kayako we had a lot of problems and the support at Kayako is slow and it sometime feels like Kayako doesn't care.
 
 
 


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  Post #25 (permalink)   08-24-2009, 05:30 PM
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Quote:
Originally Posted by hostlatte View Post
The best combo right now would be

WHMCS + Livezilla
Blesta + Livezilla
Clientexec + Livezilla

If your billing system does not handle support tickets, I would suggest Kayako.

We have Kayako, but decided to use Livezilla. Livezilla is great being a free software! No issues what so ever with Livezilla its also very easy to setup. Kayako we had a lot of problems and the support at Kayako is slow and it sometime feels like Kayako doesn't care.
Funny to hear that about Kayako given the big price tag. I came very close to purchasing it years ago but, in hindsight, I'm certainly glad I didn't.
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  Post #26 (permalink)   08-27-2009, 10:58 PM
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Livezilla is what we use and its great. We enjoy it a lot.
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  Post #27 (permalink)   08-28-2009, 06:26 PM
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Do keep us updated, I'd be happy to give it a test run and review when a beta is ready
Due to some issues with my original development partner I am now developing this 100% on my own from scratch.. I am however taking my time to ensure it's done right.
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  Post #28 (permalink)   09-05-2009, 06:32 PM
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I was one of the unlucky ones, who purchase Kayako with the $499 price tag if I can remember.

We switched to Livezilla which seem to work better than Kayako ><
 
 
 


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  Post #29 (permalink)   09-05-2009, 06:50 PM
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Do keep us updated, I'd be happy to give it a test run and review when a beta is ready
Over the last 2 days I have put quite a bit of time into this WHMCS module and am please to say that it's currently in production at Fiber Elephant.

There's still quite a few features I am planning, but I will be releasing version 1.0 this week http://forum.whmcs.com/showthread.php?t=23287
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  Post #30 (permalink)   09-08-2009, 11:21 AM
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I strongly recommend Kayako software as its powerful functions,it not only provides tickets support but also livechat,the big funtions are consist in a software,That make using easily.
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