Originally Posted by aagthosting
What is a good support software for keeping track of customer support by phone? I need some software that will keep track of calls and support issues. I figure my support techs would enter notes about each support call.
I agree with those who like WHMCS. I started using it recently myself and compared to what I had been doing in the past, writing my own forms for processing orders, contact form, etc. WHMCS puts everything in one bundle and takes a lot of time and effort out of your work. I would recommend it to anyone.