Get Paid to Participate     Twitter     Facebook     Google+
Hosting Discussion
 

forgot password?


Reply


Old
  Post #1 (permalink)   02-08-2013, 11:57 AM
HD Newbie
 
Join Date: Jan 2013
Posts: 25

Status: new2webhosting is offline
Is there even a such thing? I've come across so many live chat software programs that honestly, I'm just overwhelmed at this point. Are paid live chat software programs better than the free ones?
 
 
 


Old
  Post #2 (permalink)   02-08-2013, 01:51 PM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 3,265
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
its all about personal prefrences.

I like Livezilla but when they brought out version 4 then abolished free version and refusede to support anyone with free version 3.

Mibew Messenger is also good as a free chat

currently we use the WHMCS live chat and like it as it does what is needed , but you will find people that dont like it.
__________________
Terry Robertson - CEO The Easyhost Media Group
Niceday Hosting - Affordable Hosting
Top Hosting UK - - Affordable Hosting
Kids TV - Bring back memories
 
 


Old
  Post #3 (permalink)   02-09-2013, 10:58 PM
HD Amateur
 
Join Date: Dec 2011
Posts: 85

Status: GelHost-Basil is offline
i could recommend OCC . They are pretty cheap and good in quality.
__________________
★★
GelHost.Com- "Relax About Your Hosting WE HAVE YOU COVERED!!!"
Buget Shared & Reseller Hosting
Fully Managed VPS Hosting
 
 
 


Old
  Post #4 (permalink)   02-11-2013, 01:35 AM
Account Disabled
 
Join Date: Apr 2010
Posts: 159

Status: Christiano is offline
A paid software would have its own benefits and you get more features compared to a free one. For Livechat Liveperson is quite good.
For having a paid software you must know your needs of they are not being met by the free version.
In livechat there are various things like the no. of operators you want that determine the cost.
 
 


Old
  Post #5 (permalink)   02-12-2013, 10:55 AM
HD Newbie
 
Join Date: Jan 2013
Posts: 25

Status: new2webhosting is offline
Thanks for the input, everyone. I know a paid live chat software program would probably be better than a free one, but I think I am going to start with a free one first, see what I like/dislike about it, then use that to help me narrow down the selection of a paid software program.
 
 
 


Old
  Post #6 (permalink)   02-18-2013, 12:26 PM
HD Newbie
 
Join Date: Nov 2010
Posts: 49

Status: Ajay-HostIN is offline
We have years of good experience with 'LivePerson', There are many good features of it like extracting transcript, response time etc. You can also store templates and short-cut keys for regular type of communication, this saves a lot of time.
 
 
 


Old
  Post #7 (permalink)   02-18-2013, 02:00 PM
HD Amateur
 
Join Date: May 2012
Posts: 63

Status: VMhosts-Gordon is offline
The one with the right people behind the keyboard
__________________
www.VMhosts.co.uk - "Cloud hosting within reach"
SSD Auto Tier, 24x7x365 Support, Tier 3 UK Datacentre, Clustered Raid10 storage, Powered by OnApp
 
 
 


Old
  Post #8 (permalink)   02-19-2013, 08:38 AM
HD Newbie
 
Join Date: Feb 2013
Posts: 11
Send a message via Skype™ to hasel

Status: hasel is offline
Personally I've tried Livezilla and Olark. To be frank, I love livezilla's desktop software more. :S Got tired signing on and off from emails just to get in to Olark. Lark has been decent, just not worth the price I'd say.
__________________
www.BigScoots.com - Experience the Difference, Ride With Us
Specializing in Premium Shared, Reseller, VPS, Hybrid and Dedicated Hosting
Fully Managed | 100% Positive Approval Rating! | Free Server Migration
REAL 24/7/365 US Based Support | 100% Network Uptime
 
 


Old
  Post #9 (permalink)   02-19-2013, 10:41 AM
HD Amateur
 
Join Date: Jan 2013
Posts: 50

Status: Acalita is offline
Quote:
Originally Posted by easyhostmedia View Post
its all about personal prefrences.
Agreed. You can ask the same question over many forums for tons of members to chime in on but it all boils down to two main things. Does it do what you need and is the price something you can afford.
 
 
 


Old
  Post #10 (permalink)   02-19-2013, 12:36 PM
HD Addict
 
Join Date: Apr 2012
Location: Sweden
Posts: 242

Status: euro-space is offline
Some chat apps are great when you can integrate with Google Talk , like Zopim , etc.
__________________
EURO-SPACE - Reliable Hosting Solutions Since 2007

Cheap cPanel Web Hosting | Reseller Hosting Plans | EU Reliable VPS Hosting
 
 
 


Old
  Post #11 (permalink)   03-06-2013, 09:09 PM
HD Newbie
 
Join Date: Jan 2011
Posts: 30

Status: MilliR is offline
For me, I loved LiveChatInc live chat. It's sleek, has tons of features, has apps for the desktop, mac, iPhone/iPad, android, windows phone, web interface. So no matter what device you are with, you always have a means to connect to it. I would however very much like to see an integration with WHMCS.
__________________
MilliR - icySrv.com
Serving you VPS
1Gbit KVM VPS
https://icysrv.com
 
 


Old
  Post #12 (permalink)   03-07-2013, 03:17 AM
HD Newbie
 
Join Date: Mar 2013
Posts: 9

Status: WTP Admin is offline
I'm very surprised to see no mention of Crafty Syntax Live Help. I've used it ever since I started in this industry and it's never failed to serve me for the required purposes.

It's free and allows for an unlimited number of operators, has customizable open source code, typing preview, transcripts, preset messages and site tracking abilities too.

It's free so you should at to your list of chat software to try. Available via cPanel auto install too.
__________________
Web Trade Pro Ltd - The Only Web Hosting You'll Ever Need!
█ Auto Install Scripts for Blogs, Forums, Shopping Carts, Billing Systems
Email sales@webtradepro.com and find out more!

United Kingdom - Manchester | Company No. 07763352
 
 


Old
  Post #13 (permalink)   03-07-2013, 04:57 PM
HD Amateur
 
Join Date: Sep 2005
Location: Canada
Posts: 57

Status: Eased is offline
I have been using StarDevelop Live Help since 2006. It is much more affordable compared to the competitors now a days who are trying to charge per agent. Ridiculous if you ask me.
 
 


Old
  Post #14 (permalink)   03-07-2013, 05:01 PM
HD Wizard
 
easyhostmedia's Avatar
 
Join Date: Mar 2011
Location: Northumberland, UK
Posts: 3,265
Send a message via MSN to easyhostmedia

Status: easyhostmedia is offline
Quote:
Originally Posted by Apoclypse View Post
I have been using StarDevelop Live Help since 2006. It is much more affordable compared to the competitors now a days who are trying to charge per agent. Ridiculous if you ask me.
its a pity they dont do direct monthly plans, but if you have WHMCS then you can get the stardevelop live help for $8 a month allowing unlimited agents
__________________
Terry Robertson - CEO The Easyhost Media Group
Niceday Hosting - Affordable Hosting
Top Hosting UK - - Affordable Hosting
Kids TV - Bring back memories
 
 
 


Old
  Post #15 (permalink)   03-07-2013, 07:48 PM
HD Newbie
 
Join Date: Jan 2013
Posts: 27

Status: BrandonM is offline
I've used a bunch of different livechat platforms. The one I enjoyed most is of course the most costly one, Kayako. I also enjoyed livechatinc and zopim (Little less than livechatinc I believe) however if cost is your primary concern Stardevelop's WHMCS chat is probably the best for your buck.
__________________
HostVenom LLC - Premium Dedicated Servers | Chicago, IL
Brandon M. | brandon @ hostvenom . com
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: