Kayako SupportSuite Questions

[kylespringer]

I'm thinking about getting this but have a few questions to people who use it:

1) Is it worth the $500?

2) As a ClientExec user, how easily can I integrate this into clientexec so customers have 1 username and 1 password for everything? I like to keep it universal.

3) The program seems to have ALOT of features, it appears to be like Outlook, when all anyone really needs is Outlook Express, is it easy to use and maintain, or can it get confusing with all the options?

 

[imported_Nick]

1) I use Kayako and have 4 owned licenses for it. It was worth every penny of the $700 I spend on it.

2) You can't. You need to yell at Alberto and Varun about that .

3) Use Version 2 -- it's all I've ever needed.

 

[kylespringer]

From what I hear, you can alter kayako to integrate with clientexec. You can have it pull the user and pass from the CE DB

 

[imported_Nick]

From what I hear, you can alter kayako to integrate with clientexec. You can have it pull the user and pass from the CE DB

Hmmm, I'll have to look into that at some point. I'll talk to Varun later and get back to you

 

[cats-computing]

We've just bought ProPanel and it is fine. Has all the features you'll ever need in an easy for the clients package.

www.propanelsystems.com

 

[imported_Nick]

Nobody has integrated CE into Kayako yet...So, no.

 

[imported_Nick]

Psst...just got word! ClientExec and Kayako SupportSuite will be integrated on next release!

 

[mikem]

Psst...just got word! ClientExec and Kayako SupportSuite will be integrated on next release!

Where did you hear that? Next Clientexec release or Kayako release?

 

[talkwebhosts.co]

Psst...just got word! ClientExec and Kayako SupportSuite will be integrated on next release!

Sounds vewy interesting!

 

[kylespringer]

Did I mention.. I'm planning on buying Kayako Suite

 

[imported_Nick]

Hi all,

The ClientExec LoginShare is now released in the latest CVS build of Kayako. As always, use at your own risk with CVS builds!

 

[kylespringer]

Whats CVS Builds?

 

[imported_Nick]

Whats CVS Builds?

CVS means not yet stable, sort of like a beta version, but not quite. CVS builds are released nightly by Kayako and contain the most recent code.