What happens if the Server software or hardware fails?
All our Dedicated Servers are updated with the latest Server security patches. We perform sophisticated monitoring of all servers, 24/7 – so in the unlikely event of a software or hardware issue, we are immediately aware of the problem. We also set up and manage secure backups, sent to offsite storage using high level encryption, for all our Servers, so there is always a backup to restore in an emergency. All server hardware and all pre-installed software is fully managed and supported by Vital Servers – any software installed by the you will be supported if necessary at our hourly rate.