Status page not showing on new server.

[Surmounted.NET]

Hey everyone,

Testing out a new VPS in a Kansas City location that I plan on using in the future for a few clients who require more resources than what I can offer on our shared plans.

Got everything setup, but I can't seem to get the WHMCS status script to load correctly on the new server.

http://kansas.surmounted.net/status/ is the default link for WHMCS's status information that displays on the Server Status in the client area of WHMCS, but does not work.

However: http://kansas.surmounted.net/status/index.php?action=phpinfo DOES work.

Any idea on what I need to do to get this working properly so it'll display as it should here: http://surmounted.net/clients/serverstatus.php ?

 

[XeHSean]

Did you upload the contents of the status folder to the server that needs to be monitored?

 

[Surmounted.NET]

Did you upload the contents of the status folder to the server that needs to be monitored?

Yup... It just seems odd that the PHP info is being displayed correctly yet the server stats don't want to appear.

 

[supportfacility]

Well I see that phpinfo works fine. http://kansas.surmounted.net/phpinfo.php
Can you paste the server error logs here? (It may help).

 

[XeHSean]

Submit a ticket to WHMCS, they should be able to help you out

 

[Surmounted.NET]

Submit a ticket to WHMCS, they should be able to help you out

Will do. Wasn't for sure if it was on their end, or mine.

Thanks.

 

[handsonhosting]

when you uploaded it, where did you put the file?
Check the permissions on the file also.

Finally, if you have a firewall between your WHMCS server and your VPS server, make sure that you're listed so you don't get blocked on it.

 

[XeHSean]

Will do. Wasn't for sure if it was on their end, or mine.

Thanks.

Regardless, they will be able to help you resolve the problem

 

[tlchosting]

All you need to do is upload the status folder to your public_html folder. Do not change any think and make sure your phpinfo is enabled on your server.

Please not you are not ment to see any think in the http://kansas.surmounted.net/status/ folder any way.

When looking at your http://surmounted.net/clients/serverstatus.php it looks like your phpinfo is not enabled.

 

[supportfacility]

When looking at your http://surmounted.net/clients/serverstatus.php it looks like your phpinfo is not enabled.

Well I see that phpinfo works fine. http://kansas.surmounted.net/phpinfo.php

 

[Surmounted.NET]

Its working fine now, not sure what the real issue was before. After a clean install of CentOS and a fresh start, not a problem.

 

[Surmounted.NET]

Actually, after installing litespeed it decided to make the status page go down. Php info works http://kansas.surmounted.net/phpinfo.php

 

[XeHSean]

Have you contacted WHMCS support about this?

 

[Surmounted.NET]

Well, its working now. I was holding off on contacting WHMCS Support as I basically wanted to figure it out on my own. Somewhat new to managing a server solo (Our production servers aren't managed by me ), and just trying to learn as much as I can.