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For me it's when people don't read the bloody small print known as the terms and conditions.
I guess the worst thing is when they have this negative approach and start the relationship with negativity. It's almost like they don't trust anyone and like they're trying to find something that is wrong with our service. I find hard dealing with this and cannot help myself but to think that they are scammers.
I guess the worst thing is when they have this negative approach and start the relationship with negativity. It's almost like they don't trust anyone and like they're trying to find something that is wrong with our service. I find hard dealing with this and cannot help myself but to think that they are scammers.
Okay, I'll bite. What frustrates me is when people order a hosting plan without even trying or thinking about how the plan they are buying will fit their needs.
We have different plans for a reason.
That's your fault for offering mutli-tiered quoata-based plans. How would you expect the customer to know how they fit their needs? I don't have that issue. The only difference between my plans are the number of sites you want hosted.
There is no reason to confuse the customer unless your artificially limited plans are a marketing gimmick to get customer go buy and spend more than they need
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There is no reason to confuse the customer unless your artificially limited plans are a marketing gimmick to get customer go buy and spend more than they need
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A "unlimited" host, calling traditional hosting a 'marketing gimick'. Now I have heard it all.....
When a pretty set of hosting plan boxes lures a customer into paying (for example) additional $5/mo for a nickel's worth of disk space and a dime's worth of bandwidth by going with Plan C instead of Plan A, when Plan A will work, that's a gimmick
No, that's providing a low cost plan for users that need low resources and a higher priced plan for users that need more resources.
Just because a marketing gimmick is pervasive and long lasting doesn't make it any less a gimmick. Convincing customers to purchase more resources than they will use or need is the goal of the gimmick. The bulk of profits comes from sales of unused resources. Nothing makes a host happier than customers needing Plan A purchasing Plan B, C etc. The plans are set up that way, and for that purpose.
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