I purchased web space from Aventure Host for over two years and was very satisfied with them. I paid $99(US dollars) per year with a subscription through paypal.
This year when it came time to renew I contacted Michael Kitchen at Aventure Host and told him there was no way I could afford it, so I would not be renewing. I forgot to notify PayPal to cancel my subscription, so on the renewal date they sent Aventure Host $99.
I contacted Michael to ask for a refund and his response was "I am afraid we can not refund any payments that have been sent to ourselves via a subscription payment as the subscription was intial set up by yourself and not by us therefore we would not have known there was a subscription in place until a payment came in via it."
I realize that it was my place to notify PayPal, but wouldn't most providers have refunded the money??
This year when it came time to renew I contacted Michael Kitchen at Aventure Host and told him there was no way I could afford it, so I would not be renewing. I forgot to notify PayPal to cancel my subscription, so on the renewal date they sent Aventure Host $99.
I contacted Michael to ask for a refund and his response was "I am afraid we can not refund any payments that have been sent to ourselves via a subscription payment as the subscription was intial set up by yourself and not by us therefore we would not have known there was a subscription in place until a payment came in via it."
I realize that it was my place to notify PayPal, but wouldn't most providers have refunded the money??