Get Paid to Participate - up to $1 per post!     Twitter     Facebook     Google+
Hosting Discussion
 

Hosting Discussion > Web Hosting Forums > Web Hosting Reselling > support service on reselling
forgot password?



Reply


Old
  Post #46 (permalink)   09-15-2016, 04:14 PM
HD Newbie
 
Join Date: Sep 2016
Location: South Wales / United Kingdom
Posts: 12

Status: KNIGHTHOSTING is offline
Always, always provide your own support, you customers will appreciate it in the long run
__________________
knighthostingsolutions.com - Pure SSD Hosting Fine-tuned, blazing fast & ready for you!
★ Budget Shared Hosting ★ Shared Hosting ★ Dedicated Accounts ★ UK Dedicated Servers ★ UK Colocation ★
 
 
 


Old
  Post #47 (permalink)   09-15-2016, 07:21 PM
HD Newbie
 
Join Date: Sep 2016
Location: Australia
Posts: 34

Status: Occupant is offline
Support is terribly important. With so many other business's out there just waiting to take your customers, you have no choice but to offer fantastic support.
 
 
 


Old
  Post #48 (permalink)   09-15-2016, 11:15 PM
HD Amateur
 
Join Date: Jan 2015
Location: Kakkanad
Posts: 72

Status: nixtree is offline
Support is the back bone of any company and if support is not upto the mark, then there is no use in spending lots of money in infrastructure and marketing. If you have a good team to support your company issues / Server issues, then you can go ahead and spend your money in infrastructure and marketing and you can rest assured that you will get your returns.

Just try to use your existing customer's review regarding the quality of support. All big brands loose its credibility only due to support issues. If customers are not getting help then they will definitely leave from the company
 
 
 


Old
  Post #49 (permalink)   09-18-2016, 07:53 AM
HD Newbie
 
Join Date: Mar 2016
Posts: 36

Status: praveenk is offline
Quote:
Originally Posted by VENETX View Post
Is it important to provide support on reselling?
If you are selling any product or service to any clients then its your responsibility to provide 100% clients satisfaction because client don't know, you are reseller or a web hosting company owner, they have purchased a service from you and hoping that you will provide them service when they required any support from you.

It's always better to provide good support to increase clients trust in your service, it will help you increase sales
__________________
ktchost.com - Reliable Web Hosting Provider
E-commerce Ready Hosting | Pure SSD Cloud/VPS | Offshore Dedicated Server
24/7 Reliable Tech Support | Monitoring Service | R1Soft Backup
 
 
 
Reply
Previous Thread Next Thread


Thread Tools

New Post New Post   Old Post Old Post
Posting Rules:
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Sponsored By: